Tay Siew Kiang Lissy

Roles & Responsibilities

• Over 20 years' experience in payroll processing.
• Implementation, account management and service quality.
• Statutory Submission (includes National Service Makeup Claim, Monthly CPF Submission, Govt-
  Paid Statutory Leave, Tax Clearance (IR21) , Year End Income Tax Submission)
• Manage payroll for multiple clients including client with more than 1000 headcount.
• Provide HR advisory and HR administration services to clients.
• Advise clients on payroll and HR matters, including regulatory requirements, payroll process controls, etc.
• Manage client deliverable to ensure that agreed timelines and accuracies are met.

Related Achievement

• Key account manager taking care of multiple client’s monthly payroll and annual tax submission. This includes client with more than 1000 headcount.
• Setup client’s HR process and workflow for both Singapore and Malaysia Office.

Roles & Responsibilities

• Managed payroll (Singapore, Malaysia, Thailand & HongKong) for up to 15 accounts. (Headcount ranges from 20 to 1000 per account)
• Statutory Submission (includes National Service Makeup Claim, Monthly CPF Submission, Govt-
  Paid Statutory Leave, Tax Clearance (IR21) , Year End Income Tax Submission for Singapore &
  HongKong)
• Conduct reconciliations of all accounts to ensure accuracy in payroll.
• Reconciled payroll to the General Ledger and prepare payroll accruals (Bonus and Leave) and/or Monthly Finance Reports for clients.
• Over-see day to day operations process (team of 6 members) - including review of process and
  timelines as well as to ensure that payroll are computed in accordance with statutory
  requirement from time to time.
• Ensured that proper internal controls over statutory compliance process and banking process and timelines are in place for all team members.
• Liaising with payroll software technical team to resolve system issues or system enhancements.
• Customer Fronting - Gathering feedbacks provided by clients and to identify areas for
  improvement to gain additional efficiencies and productivity. (To streamline payroll timelines and
  processes)
• Coaching and Training to new team members on internal processes and system training.
• Reviewing and Verification of payroll accounts for team members.

Related Achievement

• Implementation for new accounts. (including migration of 1 client account consisting of 5000
  headcount with system customization from current system to upgraded system)
• Streamlined work processes.

Roles & Responsibilities

• Processing payroll for 600 contract and temp staffs assigned to work at client’s office on both weekly and monthly basis for different industries.
• Liaising with sales consultants on payroll & billing issues.
• Generate payments to payout wages. (both cheques and giro via internet banking)
• Billing to Clients.
• Checking of clients’ and candidates’ contracts.
• Statutory Submission (includes National Service Makeup Claim, Monthly CPF Submission, Govt-
  Paid Statutory Leave, Tax Clearance (IR21) , Year End Income Tax Submission)
• Month-End Closing for Accounts Reconciliation
• Claiming of Insurance & Workmen Compensation
• Reporting for gross profit margins after payroll processing for costing purpose.
• Reconciliation of hours after payroll processing.
• Organizing and allocation of workload to respective team members.
• Coordinating and planning payroll & billing processes for events/projects/exhibitions. (i.e. IMF, CommunicAsia, F1, etc)
• Attending to team members queries on payroll & billing issues.

Related Achievement

• Integration for bought-over company’s payroll and billing processes into in-house system.
• Coordinated and assisted in testing for newly implemented in-house payroll & billing system from scratch till Go Live.

Roles & Responsibilities

• Processing internal payroll using EasyPay (Windows version) to process payroll for around 150 employees (from workers to managing director) on both forth-nightly and monthly basis
• Monitoring and updating leave records
• Processing internal payroll for around 300 shipping crews on a monthly basis using MS Excel
• Issuing cheques and submitting giro bank files manually
• Preparing payroll report using MS Excel for Managing Director
• Compute bonus and pay out using both cash and issuing cheques every year
• Monitoring general workers labour hours for costing purposes
• Applying work permit via LabourNet
• Preparing reports for tender
• Preparing invoices to clients
• Preparing Work Order
• Preparing Work Progression Reports for clients
• Submitting cargo clearance via TradeNet
• Handling petty cash
• Checking for incoming mails and forward to relevant person in charge
• Answering incoming phone calls
• Other ad-hoc administrative duties