Tasnym Ariesha Sha'izad
Summary
Dynamic professional with a proven track record in customer service and critical thinking, honed across roles at AspenHealth and other notable organizations. Excelled in enhancing patient care and streamlining clinic operations, leveraging interpersonal skills and compassionate care. Demonstrated ability to improve operational efficiency and foster team collaboration, contributing to positive outcomes and enhanced customer experiences. Prowess in data analytics and visualization, with knowledge in Python programming.
Overview
3
3
years of professional experience
Work History
Clinic Assistant
AspenHealth
03.2024 - Current
- Perform duties of daily clinic operation, including registration, triaging, dispensing of medication, cashier duty and financial reconciliation.
- Assisting doctors with daily clinic operations.
- Provide administrative support in all aspects of operations and patient care, including reception, appointments and enquiries.
- Maintaining clinic cleanliness and tidiness.
- Perform all other duties as assigned by superior.
Cashier
Kinokuniya Bookstore
09.2023 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered phone promptly and directed incoming calls to correct departments.
Student Care Assistant
Allkin Academy
09.2022 - 07.2023
- Provided continuous care, support and attention to primary school students.
- Kept all students in care safe and supported individual needs.
- Played games with students to increase understanding of subjects.
- Assisted in the planning and execution of special events, such as class performances, holiday celebrations, and end-of-year ceremonies.
- Enforced rules and instructions to maintain discipline.
- Aided with decoration of the student care.
Receptionist
The Ring Boxing Community
11.2021 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Cultivated positive relationships with members through professional demeanor and excellent interpersonal skills.
- Stock inventory, cleaning of the gym.
Education
No Degree - Biomedical Engineering
Temasek Polytechnic
Singapore05-2025
No Degree -
Tanjong Katong Secondary School
Singapore11-2021
No Degree -
Tanjong Katong Primary School
Singapore11-2017
Skills
- Customer service
- Feeding assistance
- Organization skills
- Compassionate care
- Critical thinking
- Team collaboration
- Patience and empathy
- Data visualization and presentations
- Data analysis
- Python programming
- Computer skills
- Fine motor skills
Accomplishments
- Captain (2024-2025)
- Quartermaster (2023-2024)
- Vice-captain (2021)
Temasek Polytechnic Women's Floorball Team
- Full Colours Award
- Half Colours Award
- Champions for IVP 2024
- 2nd Runners up for POLITE 2023
- 1st Runners up for POLITE 2022
Temasek Polytechnic Women's Hockey Team
- 2nd Runners up for POLITE 2024
Tanjong Katong Secondary School
- Champions for C-Division
- Eagles Award
Languages
Malay
Advanced (C1)
Chinese (Mandarin)
Beginner (A1)
Timeline
Clinic Assistant
AspenHealth
03.2024 - Current
Cashier
Kinokuniya Bookstore
09.2023 - 12.2023
Student Care Assistant
Allkin Academy
09.2022 - 07.2023
Receptionist
The Ring Boxing Community
11.2021 - 04.2022
No Degree - Biomedical Engineering
Temasek Polytechnic
No Degree -
Tanjong Katong Secondary School
No Degree -
Tanjong Katong Primary School
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