AISHA BTE ABDUL GHANI
Singapore
Summary
Motivated graduate with an IT certificate, passionate about thriving in dynamic, people-focused environments. Currently employed as a clinic assistant, finding great satisfaction in engaging with others and providing exceptional customer service. Eager to explore new career opportunities that present fresh challenges and allow the application of skills in a different setting. Excited to contribute, learn, and grow in a new professional path.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Clinic Assistant
Radhika Breast & General Surgery
08.2019 - Current
- Assist Doctor during consultations if required
- Assist Doctor or Nurse for procedure in Clinic
- Manage reception area
- Attend to patients and perform front-desk duties such as patient registration, appointment & billing etc
- Stock taking of the inventories & medications
Full time concierge
Parkway East Hospital
09.2016 - 07.2019
- Handle customer's enquiries and feedback at Information Counter
- Provide room orientation and facilities
- Assist patients on and off wheelchairs
- Ensure proper tracking of wheelchairs
- Traffic crowd control
- Perform safe keeping and patient's luggage record
Frontline guest service
Sentosa Development Corporation
09.2016 - 07.2019
- Ensure that the Attractions are in tip-top conditions by performing daily operational checklist
- Handling and manage the crowd
- Given position as a Second In-charge of Attraction
- Ensure operation runs smoothly
- Attend guest with any difficulties or complaint
- Handling staff and provide training
- Making 'manual on job training' to be delivered into the PowerPoint for the staff
- Prepared daily reports and attend other duties assigned
- Ensure that surrounding is well maintained and safe for the guest
- Managing roster and payroll
Part-time Promoter
Goldlion Ptd.Ltd
12.2012 - 03.2013
- Assisted customers with product inquiries
- Ensure shelves are neatly and tidy
- Maintained cleanliness around the display
- Performed stock-taking
Part time-associate
Alive Company Pte. Ltd.
10.2012 - 12.2012
- Assisted customers with product inquiries
- Performed transaction on cash registers and payment
- Performed stock-taking
- Operated the setup of the shop (opening and closing of the shop)
Education
Nitec - Cloud Computing Info-comm Technology
ITE COLLEGE EAST
12-2014
Skills
- English [written and spoken]
- Malay [written and spoken]
- Powerpoint , Excel
- Canva
- Customer engagement
- Team collaboration
- Effective communication
- Problem solving
- Customer service
- Highly adaptable
- Strong work ethic
- Proactive attitude
- Telephone etiquette
- Cash handling
- Vendor interaction
- Reservations management
Personal Information
Driving License: 3A
Awards Activities
- Leadership Workshop
- Inter-school freestyle drill competition
- Clean and Green Singapore Recycled Percussion Performance
- National day parade
- Sonic Spree Music Festival (Bloco Singapura)
- Memory Master Workshop
- Chingay Parade
Certification
- Communicate and Relate Effectively at the Workplace
- Demonstrate the Service Vision
- Food Safety and Hygiene-
Timeline
Clinic Assistant
Radhika Breast & General Surgery
08.2019 - Current
Full time concierge
Parkway East Hospital
09.2016 - 07.2019
Frontline guest service
Sentosa Development Corporation
09.2016 - 07.2019
Part-time Promoter
Goldlion Ptd.Ltd
12.2012 - 03.2013
Part time-associate
Alive Company Pte. Ltd.
10.2012 - 12.2012
- Communicate and Relate Effectively at the Workplace
- Demonstrate the Service Vision
- Food Safety and Hygiene-
Nitec - Cloud Computing Info-comm Technology
ITE COLLEGE EAST
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