Celia Tan Li Zhen
Summary
Human Resources Executive with 2 years experiences seeking a dynamic position within a fast-paced organization offering abundant opportunities for both personal and professional development.
Overview
9
9
years of professional experience
Work History
HR Executive
Resorts World at Sentosa Pte Ltd
05.2023 - Current
- Facilitated the onboarding and offboarding process, encompassing new hire profile creation, preparation of staff name tags, and drafting acceptance of resignation letters
- Managed staff movement activities such as transfers, secondments, employment type conversions, and cessation of employment in Peoplesoft
- Ensured adherence to robust data management practices by maintaining accurate and updated employee records in the HR system
- Oversee the timely storage of employee documents in our electronic personnel file system
- Handled P-file requests from HR Business Partners (HRBPs) efficiently
- Provided thoughtful, accurate, and timely responses to employees and stakeholders
- Managed incoming calls, providing necessary feedback and supporting team members in the HR office
- Contributed to the enhancement of HR data processes and strategies through active participation in continuous improvement initiatives
- Test Lead for SuccessFactor 2.0 User Acceptance Testing
Assistant HR Executive
Future Electronics Inc (Distribution) Pte Ltd
04.2022 - 05.2023
- Manage and update employees' attendance and leave records efficiently
- Foster a positive employee relations environment and provide guidance on HR policies
- Utilize PeopleSoft to create and maintain employee databases and prepare personnel files
- Draft confirmation, employment, and resignation letters as required
- Generate weekly timesheet reports for overtime calculations
- Compile and submit monthly leave reports to the payroll department for Asia region
- Assist in recruitment efforts including screening candidates and coordinating interviews
- Organize quarterly team bonding events
- Administer leave applications using Timesoft across Asia.
Senior Patient Service Associate
Tan Tock Seng Hospital
03.2017 - 03.2022
- Assisted doctors during consultations and examinations
- Compiled and maintained patient medical records to keep information complete and up-to-date.
- Ensured accurate scheduling of tests and consultations
- Provided exceptional customer service while resolving patient complaints or concerns in a professional manner that maintained trust in the facility''s services.
- Demonstrated proficiency in both theoretical and practical phlebotomy skills.
- Assisted patients with insurance verification, ensuring accurate billing and prompt payment processing.
- Managed multiple phone lines, addressing patient inquiries and directing calls to appropriate departments as needed.
Sales Coordinator / Administrative
A+D Surfaces Pte Ltd
03.2015 - 06.2016
- Collaborated with finance to resolve customer payment issues promptly
- Managed existing projects by conducting follow-up calls and emails, ensuring seamless communication with designers and contractors during meetings
- Handled inbound sales calls and emails efficiently, directing inquiries to the appropriate contacts
- Contributed to new project development by offering sales perspective on product design and pricing
- Developed discounting strategies and guidelines to optimize sales to contractors and customers.
Education
IHRP - Certified Associate -
Institute For Human Resource Professionals (IHRP)
2022
Diploma in Business Management - Business Management
PSB Academy
2019
Singapore - Cambridge General Certificate of Education Normal (Academic) -
Regent Secondary School
2012
Primary School Leaving Examination - PSLE
Unity Primary School
2008
Skills
- MYOB
- SAP
- Peoplesoft
- Timesoft
- SuccessFactor 20
- Strong ability to multitask, prioritize and execute
- Meticulous to details
- Word
- Outlook
- Excel
Languages
English
Upper intermediate (B2)
Chinese (Mandarin)
Upper intermediate (B2)
Timeline
HR Executive
Resorts World at Sentosa Pte Ltd
05.2023 - Current
Assistant HR Executive
Future Electronics Inc (Distribution) Pte Ltd
04.2022 - 05.2023
Senior Patient Service Associate
Tan Tock Seng Hospital
03.2017 - 03.2022
Sales Coordinator / Administrative
A+D Surfaces Pte Ltd
03.2015 - 06.2016
IHRP - Certified Associate -
Institute For Human Resource Professionals (IHRP)
Diploma in Business Management - Business Management
PSB Academy
Singapore - Cambridge General Certificate of Education Normal (Academic) -
Regent Secondary School
Primary School Leaving Examination - PSLE
Unity Primary School
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