Syafiqah Binte Aziz
Singapore
Summary
HI, call me Syaf for short. I'm a self sufficient, confident and firm in decision making and also, friendly person who love helping peers,regardless it is beyond the capabilities. Im also a team player that makes everyone around feel comfortable in their own comfort zone.
Overview
10
10
years of professional experience
Work History
Infant Educarer, EY1
PCF Sparkle Tots
02.2021 - Current
- Supported cognitive development through engaging in regular sensory play activities with infants.
- Provided responsive care by consistently attending to infants'' cues for hunger, distress or discomfort.
- Displaying a calm personality coupled with a loving approach to every child.
- Promote a safe and nurturing environment for infants, ensuring their physical, emotional, and social needs were met.
- Working closely with the principal and colleagues to ensure that guidelines are adhere to.
- Developed strong relationships with families through open communication channels including meetings and written correspondence about their child''s growth.
- Planning WAP (Weekly Activity Plan), teacher's schedule, Newsletter, Individual Development Plan, (IDP) Weekly Evaluation Activity. (WEA)
Relief Teacher
Kent Ridge Baby Cove
01.2019 - 01.2021
- Assisting with daily needs of children including showering, meal time and toileting/ changing diaper.
- Assist lead teacher in class activities
- Engage with parents and children
- Maintain classroom cleanliness on daily basis
- Relief teacher when they are away for leaves, maternity and etc
Receptionist
Reachfield Security
07.2017 - 12.2019
- Assists visitors access the facility by updating their pass at the reception counter
- Greeted incoming visitors and customers professionally and provide friendly, knowledgeable assistance.
- Maintain security by adhering to protocols, limiting access, keeping an eye on the logbook, and issuing visitor badges, etc
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Customer Service Officer
Adecco Personnel Pte Ltd | JTC Corporation
05.2015 - 05.2017
- Daily general administrative tasks and general inquiries.
- Verify applicant information and handle applications
- Handle occasionally other pass office-related issues with the supervisor
- Collaborated with team members to identify areas of improvement in processes, resulting in more efficient service delivery.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Hua Yi Secondary School -
Hua Yi Secondary School
12.2011
Shuqun Primary School - PSLE
Shuqun Primary School
12.2008
Skills
- Customer Service
- Time management
- Microsoft Office: Word
- Microsoft Office: Excel
- Microsoft Office: Outlook
- Microsoft Office: Powerpoint
Awards
- WSQ Higher Certificate in Infant Care, Asian International College, 06/19/21
- WSQ Higher Certificate in Infant Care, Asian International College, 02/15/21
- WSQ (WPLN), 2019
Timeline
Infant Educarer, EY1
PCF Sparkle Tots
02.2021 - Current
Relief Teacher
Kent Ridge Baby Cove
01.2019 - 01.2021
Receptionist
Reachfield Security
07.2017 - 12.2019
Customer Service Officer
Adecco Personnel Pte Ltd | JTC Corporation
05.2015 - 05.2017
Shuqun Primary School - PSLE
Shuqun Primary School
Hua Yi Secondary School -
Hua Yi Secondary School
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