SUGUNA SANNASEN

I am ambitious, conscientious, and willing to learn new skills. multi-tasking, self-starter, team player as well work with minor supervision and able to handle under pressure. Highly organized and motivated personality with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.

SMITH INTERNATIONAL GULF

1. Successfully reconciled a backlog of 2 years’ worth of financial discrepancies within a 3-month period.

2. Arranged the transition to a payroll system, resulting in zero payroll discrepancies over 1 years.

3. Reviewed balance sheet accounts and posted journal entries which was backlog for 1 year.

4.Accounts receivable collections total of RM 1.1M collecting payments from customers which was pending for past 2 years.

5. Manage and complete categorize and allocate all payments and collections

6. Oversee and approve payments, wire transfers and inter- company transfers to international subsidiaries

7. Successfully completed ISO and Accounting Audits from 3rd Party without any deficiencies.

A & L POOLS SERVICES SDN BHD

1. Work closely with 50 over clients to cover potential areas of of services expansions.

2.Exceeded annual revenue targets by an average if 20% during tenure

3.Brought back 5 customers who left for a competitor by maintaining relationship with lost accounts.

BRIGHT NOBEL MANAGEMENT SDN BHD

1. Successfully implemented a core resident management system, replacing the old, inefficient one.

2. Singlehandedly managed 50+ resident enrollments in one hour, on an especially busy day at work.

3. Devised a contract renewal system that decreased renewal time by 55%.

4. Suggested incorporation of a community program, as a result, increased community engagement and trust.

5. Increased building and residents’ safety by introducing a series of safety programs.

6. Decreased residents’ complaints by consistently providing high-quality services to each apartment

7. Retained 2 residents post altercation, by intervening at the right time and resolving the issue immediately.

8. Successfully implemented a resident records management system, considered 80% safer and more confidential than the one already in place.

9. Initiated a building inspection system that increased building and resident security by 50%.

10. Improved ties with residents, resulting in decreased resident-management issues.

BEST EMPLOYEE AWARD MARUSHIN

• 1998/1999 (BRONZE),2000/2001 ( SILVER )2001/2002 (BRONZE), 2002/2003 (SILVER),2003/2004 (SILVER),2005/2006 (GOLD)

• Tan See Loon, +6597119966
• Lokeswari, +60126025970
• Capt Kannan, +60167890330