- Leading Operations for Burger King, Popeyes, Tim Hortons, Firehouse Subs
- Responsible for International and Regional projects implementation
- Accountable for Operation and Guest Experience KPIs achievement
- Leading a team of 6
- Leading Restaurant Processes for Burger King, Popeyes, Tim Hortons and Firehouse Subs across EMEA, APAC, LAC
- Setting up and developing strategy for Processes, Guest Experience, Standards and Digital Operations
- Supporting regional Ops teams with projects execution
- Leading a team of 4
- Leading Operations for Burger King Brand, across 12 EMEA markets (major: Spain, France, Germany, Italy)
- Responsible for OPS KPIS achievement and regional projects implementation
- Leading Operations for Burger King Brand across 10 EMEA markets (major: UK, Russia, Scandinavia)
- Responsible for OPS KPIS achievement and regional projects implementation
- Setting up the Business and Operations strategy for Pizza Hut and KFC in the market (28 restaurants)
- Accountable for Business and Operation results
- Leading a team of 4
University of Wales
MA International Hospitality & Tourism Leadership, offered at Swiss Alpine Center, Greece | 2011-2012
Modules attended:
Tourism Marketing