Sahid Mohammed Zaiffy
Summary
Dynamic Event Coordinator with proven expertise in seamless event execution and crisis management from City Tours Singapore. Excelled in client relationship development and strategic marketing communications. Demonstrated leadership as Team Captain in competitive Esports, blending strong interpersonal skills with effective problem-solving. Fluent in English and Malay, adept at enhancing customer satisfaction and team collaboration. Results-driven and takes pride in work. Enjoy meeting and interacting with new people in new environments. Motivated to learn, grow, & excel.
Overview
6
6
years of professional experience
Work History
Event Coordinator
City Tours Singapore
11.2022 - Current
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
Part-Time Service Crew
McDonald's
12.2018 - 12.2019
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained a clean and organized work environment for improved customer experiences.
- Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
- Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
- Operated cash registers and POS systems, handling cash daily.
Education
Bachelor of Business - Marketing And Web Communication (Double Major)
Murdoch University
Australia03-2025
Diploma - Digital Marketing
Kaplan Higher Education
8 Wikie Road, Singapore 22809507-2020
N-Level -
Meridian Secondary School
31 Pasir Ris Street 51, Singapore 51890112-2018
PSLE -
Meridian Primary School
20 Pasir Ris Street 71, Singapore 51879812-2014
Skills
Language Skills
Fluent in both spoken English and Malay
Marketing Skills
- Multi-media marketing
- Marketing Strategy Planning
- Influencer Marketing Tactics
- Social Media Marketing
- Strategic Marketing and Communications
- Public Relations
- Critical Thinking
Event Skills
- Guest Relations
- Client Relationship Development
- Onsite Execution
- Problem Solving
- Positive Customer Service
- Networking
Communication Skills
- Liaised with many clients and vendors
- Hosted On-Stage Talk
- Positive Customer Service
- Strong Interpersonal Skills
- Top in cohort for English Oral in Sec 3 & Sec 4
- Overall, confident in communication skills
Management and Leadership Skills
- Group Leader in most University group projects
- Team Captain in Esports Olympics Intel World Open(2020)
- Team Captain in Competitive Esports (2019- Present)
- Sports Leader in Meridian Secondary School
- Overall, confident in managing and leading
Football, F1, Gaming, Reading, Binge watching shows
I enjoy playing football with friends since young. I love playing in competitive settings where the adrenaline and intensity is at an all time high. Competitive in most things. Big fan of web novels, mangas, and anime.
Timeline
Event Coordinator
City Tours Singapore
11.2022 - Current
Part-Time Service Crew
McDonald's
12.2018 - 12.2019
Bachelor of Business - Marketing And Web Communication (Double Major)
Murdoch University
Diploma - Digital Marketing
Kaplan Higher Education
N-Level -
Meridian Secondary School
PSLE -
Meridian Primary School
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