Muhammad Syakir
Summary
I am a well-disciplined, determined, and polite person who takes a lot of pride in doing work and will complete each task given to me. I like to meet and interact with new people and different environments. When required, I will take responsibility for any mistakes committed and I am also willing to accept other people's remarks and comments to further improve myself. Ready to help team achieve company goals through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.
Overview
7
7
years of professional experience
Work History
Police Officer
Singapore Police Force (National Service)
10.2023 - 08.2025
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- After the Police Officer Basic Course (POBC) training phase of 3 months, I was chosen to serve in the Police National Service as a Ground Response Force (GRF) Officer.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
Front Desk Receptionist
GolfX SG
04.2023 - 08.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled appointments accurately using reservation software, reducing conflicts.
- Completed data entry and filing to keep records updated for easy retrieval.
- I had to leave the company as the company had to relocate and renovate.
Intern
Netatech Pte Ltd
09.2022 - 02.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Explored new technologies and approaches to streamline processes.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Involved in maintaining a high tech farm.
Part-Time Retail Associate
UNIQLO
07.2020 - 05.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Professional in customer relations.
Part-Time Retail Assistant
Crocs
03.2020 - 04.2020
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
Part-Time Retail Assistant
Marks & Spencer
11.2018 - 01.2019
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
Education
Nanyang Polytechnic
180 Ang Mo Kio Ave 8, Singapore 56983005.2023
O-Level
Damai Secondary School
4800 Bedok Reservoir Rd, Singapore 47922901.2020
PSLE
Yumin Primary School
3 Tampines St. 21, Singapore 52939312.2014
Skills
Language Skills
Fluent in both spoken English & Malay
Software Skills
- Proficient in Microsoft Office, Programming Software
- Confident in Networking Eg, Cisco Packet Tracer, Putty, Trouble Shooting, IT Supporting Skill
- Trained in Python C#, HTML, C and Web Development
- Knowledge of building database systems using Microsoft Access and MYSQL
- Visual Basic
- Microsoft Windows 10 & 11, Microsoft Office (Word and PowerPoint)
- Microsoft Visual Studio 2008 (C#, VBNet)
- Assembly language programming for Intel 8051 Microcontroller
- Arduino Programming
- Beagle Board Programming
- PLC Programming
- 3D CAD Modelling
- AutoCAD
- Cloud 9 Operations
Internet/Web development skills
- HTML
- Python
- Web Designing
- Internet programming
- C#
Networking
- Data & Network Communication
Electronics/ Electrical
- Digital Electronic
- Analog Electronic
- Electronic Communications
- Soldering, Wire locking and Wire Crimping
- Electrical Fundamentals
Other skills
Proficient in Microsoft Words, Excel, PowerPoint
Communication Skills
- Participated in Sec 3 OBS 1 week Camp with Damai Secondary School
- Participated in various Community Involvement Programs
- Overall, confident in communication skills
Management & Leadership Skills
- Held Vice-Captain position in Secondary School CCA, Softball (2017-2019)
- Held Secretary position in Secondary School CCA, Softball (2016)
- Class Chairman in Damai Secondary School (2017)
- Camp leader during Damai Secondary School's annual sports camp (2018)
- Overall, I am comfortable in managing and leading
Hobbies
Soccer, Formula 1, Tennis, Running, Binge watching shows
Timeline
Police Officer
Singapore Police Force (National Service)
10.2023 - 08.2025
Front Desk Receptionist
GolfX SG
04.2023 - 08.2023
Intern
Netatech Pte Ltd
09.2022 - 02.2023
Part-Time Retail Associate
UNIQLO
07.2020 - 05.2022
Part-Time Retail Assistant
Crocs
03.2020 - 04.2020
Part-Time Retail Assistant
Marks & Spencer
11.2018 - 01.2019
Nanyang Polytechnic
O-Level
Damai Secondary School
PSLE
Yumin Primary School
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