Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Evan Khoo

Evan Khoo

Summary

Versatile and driven professional with track record in strategic thinking and relationship building. Professional assistant with experience in managing executive schedules, coordinating meetings, and handling confidential information. Strong focus on team collaboration and achieving results. Reliable in adapting to changing needs and trusted for efficiency. Skills include calendar management, travel arrangements, and effective communication. Known for organizational skills and proactive problem-solving. Offering blend of analytical skills and creative problem-solving abilities, coupled with passion for learning and growth in developing skills tailored for every field of commitments required for each and every designation. Dynamic individual with hands-on experience in Area of Expertise and talent for navigating challenges. Known for adaptability, creativity, and results-oriented mindset. Demonstrates strong teamwork, problem-solving, and time-management skills. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.


Overview

11
11
years of professional experience

Work History

Corporate Secretarial & Personal Assistant

IPhantaci SG KL2
10.2021 - 01.2025
  • Manage Diary/Calendars for Directors including meetings and events, reminding them of important tasks and deadlines
  • Assist with general administrative support such as processing correspondence and letters, photocopying, printing, scanning, typing, couriers, maintaining contact databases, post and others
  • Assist in office administrative matters such as managing office pantry and supplies, office maintenance services (repair works), liaising with facility management, assisting with newcomer onboarding, assisting in company gifting logistics, coordinating and arranging meetings (Minutes Recording), including logistics and venue arrangements etc
  • Language Translation Interpreter (Mandarin to English ) Vice Versa - Assist Director in communication with Clients /Suppliers /Vendors which varies from different country which includes Chinese and European counterparts. Ensure effective switch and understanding of fluent Translation between English & Mandarin for Contract Outlines/Drafting, Emails, Messages dedicated to the director. Both written and spoken capabilities .
  • Arrange and prepare presentations, memos, minutes, materials and documents for various meetings as well as record meeting minutes with accuracy
  • Work with Finance admin regarding orders, billings and office expenses
  • Devise and maintain office administrative and data systems using proper filing and archiving
  • Assist Directors with reimbursement and petty cash expenses
  • Manage travel arrangements for Directors, including booking flights, visas, car rentals and hotel accommodations and planning of travel itineraries
  • Researches, prioritises, and addresses incoming issues and concerns directed to the Director, including sensitive or confidential matters, and determines the appropriate course of action, referral, or response.
  • Receiving office guests to the meeting room and arranging food catering
  • Sending of corporate gifts and greeting cards during festive occasions
  • Screen and handle phone calls, inquiries, and requests when appropriate
  • Coordinating office events and activities (team bonding, team lunch)
  • Social Media Content Designing and Advertising (Instagram / Facebook / TikTok) for target audience capturing and creating Brand Awareness
  • E-Commerce Platform Operation Management & Marketing (Lazada / Shopee / Qoo10 / Carousell ) expanding greater business potential and revenue
  • Familiar with Graphic Design Tools (Canva / Adobe Express / VistaCreate ) in creating social media graphics / Designing Poster for marketing & Sales of new product launch
  • Perform general research work including preparation of background documents (e.g., preparation of presentation slides, drafts of simple correspondences, and background information for appointments; consolidate relevant data; generate reports, etc.).
  • Negotiated favorable contract terms with vendors and suppliers, reducing operational costs significantly for the organization.
  • Negotiated, prepared, and signed contracts with clients.
  • Cultivated strong relationships and communicate on bahalf of the director with key stakeholders both internally and externally to optimize collaboration efforts across departments.
  • Handling confidential and sensitive information with discretion.

Personal Assistant To Director

ASIA ASSOCIATION PTE LTD
08.2016 - 09.2021
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
  • Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
  • Enhanced customer satisfaction by providing timely and professional transportation services.
  • Demonstrated excellent knowledge of local routes, landmarks, and traffic patterns to ensure efficient travel times.
  • Safely navigated various weather conditions to minimize delays and maintain client schedules.
  • Maintained a pristine vehicle condition for client comfort and safety.
  • Adhered to tight schedule and met departure and arrival deadlines.
  • Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
  • Exhibited flexibility in accommodating last-minute schedule changes or route adjustments as needed.
  • Consistently met or exceeded performance metrics set by management, including punctuality, customer satisfaction rates, and vehicle maintenance standards.

Executive Admin Assistant / Data Entry Clerk

United Overseas Bank Limited UOB
11.2014 - 06.2016
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Completed data entry tasks with accuracy and efficiency.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.

Telesales Marketer

UBS Alliance Pte Ltd
11.2013 - 11.2014
  • Utilized CRM software for efficient tracking of customer interactions and lead generation efforts.
  • Worked effectively under pressure during high call volume periods while maintaining a calm and professional demeanor.
  • Adhered to company policies regarding data privacy, ensuring secure handling of sensitive client information during the sales process.
  • Maximized revenue by upselling products and services to existing customers.
  • Achieved consistent sales targets through effective time management and prioritization skills.
  • Increased sales by developing strong relationships with clients and understanding their needs.
  • Delivered engaging sales presentations that highlighted the benefits and features of products or services being offered.
  • Generated new leads through cold calling and persuasive sales techniques, resulting in higher conversion rates.
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Followed up with customers to solicit further sales.
  • Explained product prices and packages as well as answered questions and addressed concerns of customers.
  • Developed extensive knowledge of products and services to better assist customers.

Education

Diploma - Business Management & Information System IT

Republic Polytechnic
2015

GCE O’ Levels -

Sembawang Secondary School
2010

Skills

  • Leadership and Sales Training
  • Class 3 Driver's License
  • Time management
  • Administrative support
  • Meticulous attention to detail
  • Travel planning expertise
  • Office supply management
  • Housekeeping
  • Operations support
  • Chauffeuring
  • Language Translation Interpreter (Mandarin to English- English to Mandarin ) written & spoken
  • Social Media Content Designing and Advertising (Instagram / Facebook / TikTok)
  • E-Commerce Platform Operation Management & Marketing (Lazada / Shopee / Qoo10 / Carousell )
  • Graphic Design Tools (Canva / Adobe Express / VistaCreate )
  • Graphics and Photoshop Editing
  • Website Design & Professional Photo capturing and Editing
  • Capital and Accounting budget finance management for Business Operations
  • Vendor management
  • Revenue growth
  • Customer engagement
  • Industry networking
  • Business modeling
  • Social media marketing
  • Sales and marketing
  • Business development and planning
  • FLUENT IN LANGUAGE (Written & Spoken)
  • Event planning
  • Proficient in software (Microsoft Office / Microsoft Words / Microsoft Excel / Microsoft Powerpoint)
  • Adept multi-tasker
  • Decision-making
  • Stakeholder management

Languages

English
Bilingual or Proficient (C2)
Mandarin
Bilingual or Proficient (C2)

Timeline

Corporate Secretarial & Personal Assistant

IPhantaci SG KL2
10.2021 - 01.2025

Personal Assistant To Director

ASIA ASSOCIATION PTE LTD
08.2016 - 09.2021

Executive Admin Assistant / Data Entry Clerk

United Overseas Bank Limited UOB
11.2014 - 06.2016

Telesales Marketer

UBS Alliance Pte Ltd
11.2013 - 11.2014

GCE O’ Levels -

Sembawang Secondary School

Diploma - Business Management & Information System IT

Republic Polytechnic

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