Ruth Ng
Singapore
Summary
I have17 years of experience in Social Work, with a focus on family violence, suicidality, and mental health. I am skilled in both management and clinical roles and have successfully led and contributed to several pilot projects. I excel in team environments, where I can both inspire others and be inspired. I find such collaboration to be fulfilling and thus seek out work environments that can offer such opportunities.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Head of Centre and Supervisor
Methodist Welfare Services, Tampines Family Services
01.2021 - Current
- I oversee the running of a22-member team of professional caseworkers and administrative staff that delivers services to individuals and families presenting with a myriad of presenting issues such as poverty, family violence, mental health and accommodation needs
- I have also guided the team on trauma informed practices, risk management work and bodywork safety groupwork
- I have also implemented an in-house mental health service where we collocate social work and clinical psychological services
- I am also in the midst of embedding practice frameworks of Safe and Together (S and T) and Collaborative Assessment and Management of Suicidality Model (CAMS) so that the team is equipped to manage the escalating demands of FSC work
- I also provide monthly supervisions to caseworkers in MWS Girls Residence (MWS GR)
- This is in the form of individual and group supervision
Lead Social Worker
Methodist Welfare Services, Family Services
06.2019 - 12.2020
- I worked with the Group and Cluster Director on setting up the clinical services and standards for the cluster of services in MWS FS
- I developed the training curriculum, provided the training, supervision and fieldwork support for the senior workers in the3 MWS FSCs and1 Girls’ Residences
Assistant Manager
Ministry of Social and Family Development (MSF), Child Protective Service (CPS)
06.2016 - 01.2019
- I was working under the MSF pilot programme known as the Safe and Strong Families (SSF) which provides intensive home based intervention for a period of6 months to mediate protection and abuse concerns in order to prevent children from being unnecessarily removed from their families
- I was involved in direct casework with families to safety plan, implement safety measures as well as coach parents in using alternative methods to manage their challenges in a safe and regulated manner
- My work also involved frequent interface with systems such as the Family Court, Police, Hospitals and other VWOs to appeal, advocate and lobby for resources to ensure that the children and family’s safety were sustained
- As part of the implementation of the pilot programme, I have also undertaken active roles in ensuring that the training needs of workers were met and mapped out
- I have also coached the other SSF teams external from MSF in the areas of implementation of the programme to ensure fidelity as well as recurrence management in their cases
- As I was embedded within the CPS team for this pilot, I was also performing some Child Protection Officer roles
- I have undertaken investigative roles and provided supervision and guidance to younger officers
- I have participated in various work groups to provide my inputs to work processes and tools used to sharpen practice
- I was involved in a workgroup that looked at instilling Trauma Informed Practice in the organisation
Senior Social Worker
Methodist Welfare Services (MWS), Covenant Family Service Centre
01.2012 - 04.2016
- As a Senior Social Worker, my scope of duty included casework and counselling, particularly in the areas of child welfare and mental health
- Due to the nature of my caseload, I had extensive experience in working with children homes, child protection services and other community organizations
- I also provided supervision and guidance for professional staff within the centre and for other MWS service entities
- I was also regularly leading in-house consultation groups for staff
- I have also developed and led community outreach plans at rental housing estates and ran numerous children and parenting workshops in the community of Hougang
- Apart from that, I have organized training sessions for befrienders in religious organizations and for grassroots
Social Worker & Assistant Senior Social Worker
Methodist Welfare Services, Covenant Family Service Centre
01.2007 - 01.2012
- De-escalated stressful situations through individual and family crisis interventions.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Facilitated group therapy sessions to build supportive, communicative client networks.
- Updated client documentation for accurate, compliant and current records.
Education
Masters - Social Work (Coursework)
National University of Singapore (NUS)
01.2017
Graduate Diploma - Counselling
Counselling and Care Centre (CCC)
01.2010
Bachelors in Arts and Social Sciences - Merit
National University of Singapore (NUS)
01.2007
Trauma Focused Intervention
Somatic Experiencing International (Beginning)
10-2023
Trauma Focused Intervention
Somatic Experiencing International (Intermediate)
10-2024
Trauma Focused Intervention
Lvl 1 Schema Therapy Training (ISST Approved)
11-2023
Skills
- Staff development
- Team building
- Operations management
- Project management
- Relationship building
- Analytical thinking
- Training and mentoring
- Reliability
- Teamwork
- Team leadership
Certification
- Level1 Scheme Therapy Training (ISST approved)22-24 Nov2023
- Certificate in Somatic Experiencing International (Beginning)15-20 April2023 and17-22 Oct2023
- Certificate in Somatic Experiencing International (Intermediate)18-23 April2024 and17-22 Oct2024
References
- Cindy, Tay, Director of Home, 96268162, Children’s Aid Society
- Audrey, Rajalingam, Head of Home, 96579601, MWS Girls’ Residence
Title
Application for position of Case Management Programme Manager (AWARE CARE team)
3. Other Related Work Experience
- Trained in2012 to administer and facilitate Prepare and Enrich material for pre-marital course participants.
- Participated in the multi-disciplinary review team for Fei Yue Child Protection Specialist Centre (CPSC) for a year in2014.
- Provided consultations to NUS students’ project, Acorns Enable, where the students ran support programmes and services to children and families known to Tamar Village, who reached out to women who are/ was street walkers.
- Registered adult trainer at Social Service Institute (SSI) since2019. Conducts training for SSI “Safety Planning Workshop (5.5 Steps)”, “Management of Family Violence (Intermediate)” & “Family Based Casework Training” for all Family Service Centres (FSC).
Timeline
Head of Centre and Supervisor
Methodist Welfare Services, Tampines Family Services
01.2021 - Current
Lead Social Worker
Methodist Welfare Services, Family Services
06.2019 - 12.2020
Assistant Manager
Ministry of Social and Family Development (MSF), Child Protective Service (CPS)
06.2016 - 01.2019
Senior Social Worker
Methodist Welfare Services (MWS), Covenant Family Service Centre
01.2012 - 04.2016
Social Worker & Assistant Senior Social Worker
Methodist Welfare Services, Covenant Family Service Centre
01.2007 - 01.2012
Graduate Diploma - Counselling
Counselling and Care Centre (CCC)
Bachelors in Arts and Social Sciences - Merit
National University of Singapore (NUS)
- Level1 Scheme Therapy Training (ISST approved)22-24 Nov2023
- Certificate in Somatic Experiencing International (Beginning)15-20 April2023 and17-22 Oct2023
- Certificate in Somatic Experiencing International (Intermediate)18-23 April2024 and17-22 Oct2024
Masters - Social Work (Coursework)
National University of Singapore (NUS)
Trauma Focused Intervention
Somatic Experiencing International (Beginning)
Trauma Focused Intervention
Somatic Experiencing International (Intermediate)
Trauma Focused Intervention
Lvl 1 Schema Therapy Training (ISST Approved)
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