Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ramesh Sambandam

Singapore

Summary

Dynamic Solution Architect at IDEAL Systems Pte Ltd, adept at performance optimization and stakeholder communication. Successfully delivered scalable architectures, enhancing solution efficiency and fostering collaboration among teams. Proven ability in technical project management and mentoring, driving project success while ensuring client satisfaction through effective requirements gathering and implementation.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Solution Architect

IDEAL Systems Pte Ltd
09.2022 - Current
  • Delivered high-quality solutions on time and within budget through diligent adherence to project scope, timelines, and resource constraints.
  • Improved solution efficiency by designing and implementing scalable architectures for enterprise clients.
  • Facilitated seamless communication between technical teams and non-technical stakeholders by effectively translating complex concepts into understandable terms for all parties involved in projects.
  • Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
  • Provided support during customer implementations and applied industry best practices.
  • Provided technical leadership and mentoring for junior team members, fostering a supportive learning environment that promoted skill development and career growth.
  • Guided and influenced existing partners on recommended upgrades and enhancements to integrated solutions.
  • Managed and delivered advanced customization and configuration for Audio Visual solutions.
  • Collaborated with developers on creating user-friendly interfaces that simplified complex workflows within custom-built solutions.
  • Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
  • Defined enterprise processes and best practices and tailored enterprise processes for applications.
  • Improved project delivery timelines, coordinating with project managers and development teams to optimize workflows.
  • Encouraged collaborative work environment, fostering open communication and teamwork among solution architects and developers.
  • Simplified complex technical requirements for stakeholders, aiding in decision-making process for technology investments.
  • Conducted research to evaluate systems design and process efficiency.
  • Communicated with partners and clients to update product and implementation status at technical or functional level.
  • Boosted team expertise through continuous training initiatives, fostering a culture of collaboration and knowledge sharing among colleagues.
  • Worked closely with product teams to define and prioritize partner feature requests

Application Engineer/Technical Trainer

Crestron Electronics Pte Ltd
08.2019 - 07.2022
  • Served as a go-to technical expert within the organization on multiple occasions, providing timely guidance and input during critical decision-making moments.
  • Assisted sales teams with pre-sales technical support, helping close deals with prospective clients effectively.
  • Delivered comprehensive training sessions on new technologies, increasing team knowledge and capabilities.
  • Evaluated emerging technologies for potential integration into existing systems, adding value through increased functionality or process enhancements.
  • Supported software integration and implemented maintenance enhancements.
  • Collaborated with cross-functional teams to design and implement innovative technical solutions.
  • Mentored junior team members in various aspects of application engineering work – from coding best practices to debugging complex issues – fostering professional growth within the team.
  • Educated and trained System Integrator employees on new technologies through presentations and individual support.
  • Conducted and oversaw AV training programs for operations.
  • Facilitated virtual, in-person and blended learning sessions.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Trained and mentored 5 new personnel hired to fulfill various roles.
  • Optimized learning experiences by incorporating a variety of multimedia tools, including video tutorials and interactive simulations.
  • Stayed up-to-date with industry trends, attending conferences and webinars to ensure relevant information was incorporated into training materials.
  • Acted as second-tier technical resource for helpdesk and assisted with answering technical questions.
  • Updated training coursework and requirements according to group and technology changes.
  • Blended traditional learning approaches with existing and new technologies and used variety of learning tools to create and deliver learning programs that produced results.
  • Maintained detailed records of employee progress throughout training programs, allowing managers to easily track improvements over time.

Systems Engineer/Assistant Manager

Spectrum Audio Visual Pte Ltd
04.2011 - 04.2019
  • Improved system performance by identifying and resolving technical issues in a timely manner.
  • Conducted end-user reviews for modified and new systems.
  • Maintained up-to-date knowledge of emerging technologies, incorporating innovative solutions into existing systems when appropriate.
  • Coordinated with stakeholders throughout all stages of the project lifecycle from inception to completion.
  • Streamlined troubleshooting processes by creating comprehensive documentation to guide support teams.
  • Designed high availability strategies to minimize downtime during critical systems outages or disasters recovery scenarios.
  • Led cross-functional teams for major system upgrades, ensuring minimal disruption to operations.
  • Achieved significant cost savings by negotiating with vendors for better rates on software licenses.
  • Trained team members on new technologies and best practices, elevating overall skill set of department.
  • Coordinated with stakeholders to gather requirements, ensuring solutions aligned with business goals.
  • Contributed to strategic planning sessions, offering insights from systems engineering perspective to guide company technology decisions.
  • Collaborated with other departments to facilitate successful project completion.
  • Created detailed reports on engineering activities and findings.
  • Trained and mentored junior engineers, providing guidance and direction.
  • Documented and developed engineering procedures and processes.
  • Assisted in developing cost-effective solutions to engineering problems.
  • Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.
  • Conducted technical evaluations of engineering designs and test results.
  • Analyzed and interpreted customer requirements to develop engineering solutions.
  • Monitored and evaluated engineering performance to recommend improvements.
  • Designed and implemented quality control processes to facilitate customer satisfaction.
  • Implemented new strategies to reduce costs and improve efficiency of engineering team.
  • Developed high-quality engineering designs and plans to meet industry standards.
  • Conducted research to identify and evaluate new technologies and concepts.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Improved operational efficiency by adopting new technology for inventory management.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Project Engineer

ISPL Pte Ltd
07.2009 - 03.2011
  • Provided technical expertise throughout all phases of the project, ensuring accurate execution of designs and specifications.
  • Maintained records for each project and engineering discipline.
  • Monitored installation of materials and equipment for compliance with drawings and specifications.
  • Completed construction tasks while providing safe working conditions, staying on budget and meeting project deadlines.
  • Ensured quality control for all aspects of the project, reducing defects and rework.
  • Determined and scheduled priorities as required to progress engineering work.
  • Developed detailed project plans to ensure timely completion and deliverables were met.
  • Identified technical risks within managed projects.
  • Coordinated cross-functional teams, fostering collaboration to achieve project goals.
  • Managed budgets effectively for multiple projects, ensuring financial targets were met.
  • Identified risks and implemented mitigation strategies, minimizing potential issues during the project lifecycle.
  • Reduced project timelines with proactive planning and close monitoring of progress.
  • Evaluated change order requests in response to out-of-scope work activities.
  • Improved communication among stakeholders through regular updates and meetings.
  • Negotiated contracts with suppliers to secure favorable terms and save costs.
  • Cultivated strong relationships with clients, leading to repeat business and referrals.
  • Streamlined communication channels with suppliers, improving supply chain efficiency and reducing project delays.
  • Oversaw resolution of project issues, maintaining project momentum and stakeholder confidence.
  • Conducted comprehensive risk assessments to mitigate potential issues, safeguarding project timelines and budgets.
  • Implemented quality control procedures, elevating standard of project deliverables.
  • Developed detailed project plans for successful project execution, ensuring alignment with client objectives and expectations.

Ericsson India Pvt Ltd

Field Enigneer
07.2008 - 04.2009
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Paid attention to detail while completing assignments.

Project Engineer

ISPL Pte Ltd
07.2007 - 06.2008
  • Reviewed contractor proposals to determine favorable partnerships for on-time and under-budget project completion.
  • Recommended improvements for design, construction means and materials based on field or changing conditions.
  • Established robust monitoring systems to track project progress, enabling timely interventions when necessary.
  • Optimized resource allocation by thorough planning and analysis, maximizing project profitability.
  • Coordinated with regulatory bodies to ensure project compliance, avoiding legal and financial repercussions.

Site Engineer

Durga Enterprises Pvt Ltd
11.2004 - 05.2006
  • Checked technical designs and drawings for adherence to standards.
  • Recorded daily events and activities in site diary to evaluate process and improve productivity.
  • Enhanced site safety by conducting regular inspections and enforcing strict adherence to safety protocols.
  • Reduced material waste through accurate estimation, procurement, and usage tracking of required resources.
  • Managed on-site resources effectively, including personnel allocation, equipment utilization, and material storage to ensure smooth project progression with minimal downtime.
  • Created work schedules and adjusted as needed to meet project deadlines and keep shifts properly staffed.
  • Troubleshot on-site issues promptly using analytical problem-solving skills resulting in minimal delays to the overall schedule.
  • Ensured high-quality standards were maintained throughout the project lifecycle by adhering to industry best practices and codes of conduct.
  • Streamlined communication between project stakeholders with detailed progress reports and timely updates.
  • Optimized resource allocation to meet project milestones, carefully managing labor and materials for maximum efficiency.

Education

Electrical Engineering

Adhiparasakthi Polytechnic College
India
03-2021

Bachelor of Science - Electrical, Electronics And Communications Engineering

ST Joseph's College of Engineering
India
03-2004

Skills

  • Performance optimization
  • Stakeholder communication
  • Systems design
  • Requirements gathering
  • Technical project management
  • Infrastructure automation
  • API design and management
  • Client relationship management
  • Business solutions
  • Process evaluation
  • Customer implementation
  • Process optimization
  • System integration planning
  • Code development
  • Critical thinking
  • Technical analysis
  • Design specifications
  • Technical support and assistance
  • Team Training
  • System testing
  • Teamwork
  • Problem-solving
  • Time management
  • Problem-solving abilities
  • Organizational skills
  • Requirements analysis
  • Systems design analysis
  • Client engagement

Certification

  • Crestron, Extron and QSC Training - Certified


Timeline

Solution Architect

IDEAL Systems Pte Ltd
09.2022 - Current

Application Engineer/Technical Trainer

Crestron Electronics Pte Ltd
08.2019 - 07.2022

Systems Engineer/Assistant Manager

Spectrum Audio Visual Pte Ltd
04.2011 - 04.2019

Project Engineer

ISPL Pte Ltd
07.2009 - 03.2011

Ericsson India Pvt Ltd

Field Enigneer
07.2008 - 04.2009

Project Engineer

ISPL Pte Ltd
07.2007 - 06.2008

Site Engineer

Durga Enterprises Pvt Ltd
11.2004 - 05.2006

Electrical Engineering

Adhiparasakthi Polytechnic College

Bachelor of Science - Electrical, Electronics And Communications Engineering

ST Joseph's College of Engineering

Similar Profiles

CREATE PROFILE
Ramesh Sambandam