Summary
Overview
Work History
Education
Skills
Timeline
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Pankaj Mitra

Summary

Well-qualified Analytics Manager experienced in working with vast data sets to break down information, gather relevant points and solve advanced business problems. Skilled in predictive modeling, data mining and hypothetical testing. Offering around 9+ years of experience in improving business operations.

Overview

9
9
years of professional experience

Work History

Analytics Program Manager

DBS Bank
04.2020 - Current
  • Worked on Intelligent classification of emails using BERT model and pretrained an industry first Financial Markets NLP deep learning model - Treasury & Markets BERT (TMBERT)
  • Created a Tableau dashboard to display the data science findings in real-time
  • Productionized a trade extraction project for financial products (Bonds, FX)
  • Collaborated with internal stakeholders in multiple projects, identifying and gathering analytical requirements for customer, product and projects needs
  • Coached, developed and motivated team members, providing coaching and mentoring to junior data scientists(4-5) on data mining techniques
  • Lead all the vendor driven projects to design and implement a data science product
  • Responsible for creating the data science roadmap by maintaining the budget

Machine Learning Marketing Specialist

Google
08.2019 - 03.2020
  • Worked with vendors to implement better creatives for Google Play, Google Store and SMB
  • Worked on a machine learning initiative to drive the entire customer journey from impression to the landing page
  • Worked with Google Analytics data for SMB and GStore to gather some insights on audience data (Used Bigquery to pull the data)
  • Worked with Google Play and GStore team to come up with a model to predict whether a particular user who clicks on the ad, will generate revenue or not
  • Worked on a path to conversion/attribution model for Google Adwords to find out the last click and first click conversion factors
  • Worked as a Scrum Leader capturing all user stories by following the Agile methodology and using agile tools like Confluence and Jira

Senior Credit Risk Data Scientist

Mizuho Bank
07.2018 - 08.2019
  • Worked with vendors to implement POCs pertaining to AI in banking
  • Worked with the HR team to build an Employee Churn model and a Resume parser model
  • Took initiative to start the Analytics/Data Management Team - by automating all the manual process and by creating an entire Analytics infrastructure
  • Created a web application using DASH Python for an NLP project done for the Legal team in the bank
  • Worked on data quality and data governance frameworks
  • Conducted workshops for the focus groups to explain data science and AI benefits

Data Science Intern

NTUC Income
07.2017 - 05.2018
  • Monitored Business KPIs by creating dashboards in Tableau for different audience hence catering to the business requirements
  • Web Analytics using Google Analytics by creating a dashboard to explain the insights taken from the GA data
  • Used customer data to preform Predictive modelling like Attribution model and User Behavior Analysis
  • Used machine learning techniques to identify the qualified leads so that we can personally target them in a more efficient manner and in-turn increase the ROI
  • Performed time series regression analysis to predict the premium per day and hence the target can be estimated from this prediction

Assistant Manager (Analytics)

Federal Bank
Bangalore, India
08.2014 - 11.2016
  • Helped the Analytics team to predict the monthly sales forecast and used Tableau to do visualization
  • Built a Propensity model to predict the behavior of the customer
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
  • Supported staffs for goal attainment by focusing on skill development and job satisfaction
  • Helped the Marketing team to build brand awareness/visibility and increase sales
  • Trained team members in successful strategies to meet operational and sales targets
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork

Business Intelligence Analyst

Mu-Sigma
Bangalore, India
06.2012 - 07.2013
  • Performed a vital role for suggesting a global information technology leading company to go for Windows OS instead of android OS at our Windows Phone Application team
  • Conducted RFM analysis, Segmentation and clustering techniques to determine target customers for this product & did visualization in QlikView
  • Worked with Bing Ads to determine specific ad classifications and number of advertisements displayed per page and to identify fraudulent ads
  • Used LSTM (Artificial Recurrent Neural Network) for landing page optimization in Bing team
  • Used random forest algorithm to help identify loyal customers and predict the likelihood of customers buying a recommended product

Education

Master of Business Administration -

Quantic School of Business And Technology
09.2021

Master of Technology - Enterprise Business Analytics

National University of Singapore
Singapore
07.2018

Post Graduate Diploma - Banking And Finance

Manipal University
India
08.2014

Bachelor of Technology - Mechanical Production Engineering

Sree Chitra Thirunal College of Engineering
India
03.2012

Skills

  • Programming Languages (such as Python, R and SQL)
  • Tableau
  • Data mining using machine learning and deep learning (NLP)
  • Leadership and project management
  • Creativity and Problem solving
  • Stakeholder management

Timeline

Analytics Program Manager

DBS Bank
04.2020 - Current

Machine Learning Marketing Specialist

Google
08.2019 - 03.2020

Senior Credit Risk Data Scientist

Mizuho Bank
07.2018 - 08.2019

Data Science Intern

NTUC Income
07.2017 - 05.2018

Assistant Manager (Analytics)

Federal Bank
08.2014 - 11.2016

Business Intelligence Analyst

Mu-Sigma
06.2012 - 07.2013

Master of Business Administration -

Quantic School of Business And Technology

Master of Technology - Enterprise Business Analytics

National University of Singapore

Post Graduate Diploma - Banking And Finance

Manipal University

Bachelor of Technology - Mechanical Production Engineering

Sree Chitra Thirunal College of Engineering
Pankaj Mitra