Nurul Shuhaila

Operations crew

• Ticketing duties, answering guest queries about center.
• Hosting game plays such as (laser tag, escape room, archery tag)
• Helping mascot

Behind the scene

• Replying emails
• Answer calls from guest about queries on center, diverting of calls to respective departments

Visitor Experience crew

• Greeting guests.
• Checking of guests tickets before entry.
• Scanning of guests tickets.
• Ticketing duties.
• To answer guests queries.
• Issuing of tickets and checking ticket validity.

Operations Crew

• Board guests into the capsule.
• Checking of the capsule.
• Scanning of tickets.
• Boarding of the sky dining capsules guests.
• Wheelchair priority boarding.
• Ticketing counter duties.

Guest service lounge

• To admit VIP guest, checking of guest information(no. of pax)
• Replying emails, answering calls from guests.

• Pick and pack customers orders.
• Keeping store neat and tidy.
• Stocking up on items and products.
• When there is shortage of item for customer's order, excel platform will be updated and customer will be informed.
• Ad-hoc duties assigned by store manager.

• Serving customers of their orders.
• Pre and post shift cleaning.
• Cashiering duties.
• Answering customers queries.
• Housekeeping duties after hours