NUR IMAN ABDULL HAMMED
Summary
Dynamic professional with expertise in customer engagement, problem-solving, and operational efficiency, gained through experience at SIM LEISURE and FAST RETAILING. Passionate about delivering exceptional service, ensuring customer satisfaction through teamwork, adaptability, and clear communication. Skilled in money handling, queue management, and conflict resolution, with strong interpersonal abilities. Proficient in Microsoft Office and basic coding, bringing technical skills to enhance efficiency. Fluent in English and highly adaptable to fast-paced environments, consistently driving operational excellence and creating a seamless, customer-centric experience.
Overview
2
2
years of professional experience
Work History
ATTRACTIONS CREW
SIM LEISURE
05.2024 - 02.2025
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize activities.
- Improved customer satisfaction by addressing inquiries, resolving concerns, and ensuring a fun, safe environment.
- Managed crowds effectively, guiding children through activities while keeping interactions engaging and educational.
- Assisted in training new team members, ensuring they understood their roles and responsibilities.
RETAIL SALES ASSOCIATE
FAST RETAILING
12.2022 - 04.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Performed cash, card, and check transactions to complete customer purchases.
Education
No Degree -
MERIDIAN SECONDARY SCHOOL
SINGAPORE10-2022
Skills
- Customer service
- Customer engagement
- Clear communication
- Computer skills (excel, word)
- Computer skills (basic coding)
- Fluent in English
- Money handling
- Problem-solving
- Relationship building
- Teamwork and collaboration
Timeline
ATTRACTIONS CREW
SIM LEISURE
05.2024 - 02.2025
RETAIL SALES ASSOCIATE
FAST RETAILING
12.2022 - 04.2024
No Degree -
MERIDIAN SECONDARY SCHOOL
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