Summary
Hard-working Higher Nitec student with a specialisation in Leisure and Travel, eager to take their knowledge of tourism in the Tourism Industry. Experienced in dealing with customer related issues. Highly skilled in Excel and Communications. Was a reliable Warehouse Assistant with 2 months of experience managing shipping, receiving and inventory operations. Excellent record of success in inventory audits and product staging. Dedicated to accurate record-keeping, worksite safety and timely issue resolution. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
2
2
years of professional experience
Work History
Crew, Attractions Operactions
Resorts World Sentosa
10.2023 - 02.2024
- Checked lap bars and ensure harnesses and seat belts are locked.
- Ensure safe operations of the attraction.
- Addressed guest needs, questions, or concerns when approached.
- Improved customer satisfaction by providing friendly and efficient service at all times.
- Became familiar with products to answer questions and make suggestions.
Warehouse Associate
adidas
11.2021 - 12.2021
- Duration: 2 months
- Picking and packaging orders accurately
- Inspect products for damages and defects
- Maintain and check inventory accurately and inspect products
- Keep warehouse clean and organised daily
Education
Higher Nitec - Leisure and Travel Operations
05.2024
N-level -
01.2021
Skills
- Customer Service
- Communication
- Teamwork and Collaboration
- Management
- Problem Solving
- Time Management
- Active Listening
- Easily Adaptable
- Multitasking
Awards
- OneMillionTrees - ITE College West, 04/01/23, Participated in a planting event as facilitators
- Tourism Transformation 2023 - Tourism Sectural Team, 01/01/23, Took part in a tourism competition to propose ideas for Mandai Wildlife Reserve on how to be more sustainable
- ITE Community Scholarship - ITE College West, 02/01/22, Scholarship issued to the top 10% of the GCE 'N'/GCE 'O' level entrants of the 2022 January intake
Timeline
Crew, Attractions Operactions - Resorts World Sentosa
10.2023 - 02.2024
Warehouse Associate - adidas
11.2021 - 12.2021
Institute of Technical Education - Higher Nitec, Leisure and Travel Operations
Zhenghua Secondary School - N-level,
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