NUR AYSHA ARMAYA
Summary
A self-motivated team player who is ready for a new career challenge
Overview
22
22
years of professional experience
Work History
Customer Services Supervisor
Dnata Singapore Pte Ltd
02.2004 - Current
- Dedicated flight controller to the Emirates team.
- Lead a team of 06 controllers and about 50 agents
- Familiar with stress and fast paced environment
- Oversees the efficiency of check-in counters, transfer desks and gates
- Ensure grooming, branding and safety protocols are closely followed
- Liase with different departments for a smooth ground handling
- Effective management of staff with manpower planning
- Provides a detailed incident occurence to passengers’ write-in feedbacks
- Strives to provide a high morale working environment within the team
- Ready to assist the airline whenever needed
Temp Healthcare Assistant
Raffles Medical Group
07.2003 - 01.2004
- Deployed to Changi Airport T2 during the Sars period
- Monitoring the temperature scans of every arrival passenger
- Constantly on the alert for any unexpected medical situations
- Provide basic medical care for unwell passengers
Education
O levels -
Yishun Town Secondary
01.1999
Skills
- Fluent in English, Malay
- Familiar with MS Word, Excel, Powerpoint
References
Nicole Cheong, Emirates Airport Supervisor,
81332807
Timeline
Customer Services Supervisor
Dnata Singapore Pte Ltd
02.2004 - Current
Temp Healthcare Assistant
Raffles Medical Group
07.2003 - 01.2004
O levels -
Yishun Town Secondary