Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
NUR AYSHA ARMAYA

NUR AYSHA ARMAYA

Summary

A self-motivated team player who is ready for a new career challenge

Overview

22
22
years of professional experience

Work History

Customer Services Supervisor

Dnata Singapore Pte Ltd
02.2004 - Current
  • Dedicated flight controller to the Emirates team.
  • Lead a team of 06 controllers and about 50 agents
  • Familiar with stress and fast paced environment
  • Oversees the efficiency of check-in counters, transfer desks and gates
  • Ensure grooming, branding and safety protocols are closely followed
  • Liase with different departments for a smooth ground handling
  • Effective management of staff with manpower planning
  • Provides a detailed incident occurence to passengers’ write-in feedbacks
  • Strives to provide a high morale working environment within the team
  • Ready to assist the airline whenever needed

Temp Healthcare Assistant

Raffles Medical Group
07.2003 - 01.2004
  • Deployed to Changi Airport T2 during the Sars period
  • Monitoring the temperature scans of every arrival passenger
  • Constantly on the alert for any unexpected medical situations
  • Provide basic medical care for unwell passengers

Education

O levels -

Yishun Town Secondary
01.1999

Skills

  • Fluent in English, Malay
  • Familiar with MS Word, Excel, Powerpoint

References

Nicole Cheong, Emirates Airport Supervisor,

81332807

Timeline

Customer Services Supervisor

Dnata Singapore Pte Ltd
02.2004 - Current

Temp Healthcare Assistant

Raffles Medical Group
07.2003 - 01.2004

O levels -

Yishun Town Secondary
NUR AYSHA ARMAYA