Nur Zakiah Bte Rashid
Tampines
Summary
Professional educator with strong foundation in early childhood education. Skilled in creating engaging learning environments, fostering child development, and employing effective classroom management techniques. Focuses on team collaboration and adaptable to changing needs, ensuring reliability and positive outcomes. Proficient in curriculum development, student assessment, and communication with parents.
Overview
10
10
years of professional experience
Work History
Programme Staff
Nascans
06.2023 - Current
- Conduct modular and Outdoor
- Ensure safe environment always
- Enhanced classroom management by establishing clear expectations, rules, and routines.
- Collaborated with colleagues to share resources, brainstorm ideas, and problem-solve challenges faced in the classroom environment.
- Modular planner and student journal
- Built positive relationships with students and families for safe, trusted learning support.
Customer Experience Specialist
Delta Airlines
02.2023 - 06.2023
- Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
- Addressed customer inquiries, concerns, and complaints by providing solutions and alternatives and followed up to confirm resolution.
Programme Staff
Nascans
08.2021 - 12.2022
- Conduct modular and Outdoor
- Ensure safe environment always
- Enhanced classroom management by establishing clear expectations, rules, and routines.
- Collaborated with colleagues to share resources, brainstorm ideas, and problem-solve challenges faced in the classroom environment.
- Modular planner and student journal
- Built positive relationships with students and families for safe, trusted learning support.
Programme staff
The Enablers II
04.2020 - 07.2021
- Prepare and conduct modular for children
- Ensure safety for environment and children
- Enhanced classroom management by establishing clear expectations, rules, and routines.
- Built positive relationships with students and families for safe, trusted learning support.
Event Crew
Rainmakers
11.2019 - 01.2020
- Sales
- Maintained a clean and organized event environment, promoting a positive experience for all attendees.
- Contributed to increased attendance numbers by engaging with potential attendees through promotional activities before events.
Logistics Assistant
Veritas Petroleum Services
07.2019 - 09.2019
- Handling Import and Export orders
Manpower Support Officer
Civica
03.2019 - 07.2019
- Covering Library Assistant on leave (short term/long term)
Event Crew
Rainmakers
05.2018 - 12.2018
- Assisting customers
Sales Assistant
Simply Curvy
06.2015 - 12.2017
- Sales
Baker/Sales Assistant
Sunday Sourdough
06.2015 - 12.2017
- Bake cookies and cakes
Sales Assistant
Khafs
09.2016 - 12.2016
- Sales
Cashier
Toys R Us
09.2014 - 12.2014
- Cashier
Education
Diploma - Care and Programme SSC
Ngee Ann Polytechnic
05-2022
Higher Nitec - Human Resource & Administration
ITE College East
12.2018
Nitec - Business Services
ITE College East
12.2017
GCE ‘N’ Level -
East Spring Secondary School
12.2014
PSLE -
Griffiths Primary School
12.2010
Skills
- Microsoft skills (Powerpoint, Excel and Word)
- Customer relations skills
- Communication skills
- Adaptability
- Leadership
- Working with 5-6 year olds
- Teaching
- Strong teamwork
- Health and safety
- Customer inquiries
- Call center experience
Personal Information
- Ethnicity: Malay/Indian
- Date of Birth: 01/10/1997
- Gender: Female
- Nationality: Singaporean
- Marital Status: Single
- Religion: Islam
Languages
Malay
Bilingual or Proficient (C2)
Korean
Elementary (A2)
Timeline
Programme Staff
Nascans
06.2023 - Current
Customer Experience Specialist
Delta Airlines
02.2023 - 06.2023
Programme Staff
Nascans
08.2021 - 12.2022
Programme staff
The Enablers II
04.2020 - 07.2021
Event Crew
Rainmakers
11.2019 - 01.2020
Logistics Assistant
Veritas Petroleum Services
07.2019 - 09.2019
Manpower Support Officer
Civica
03.2019 - 07.2019
Event Crew
Rainmakers
05.2018 - 12.2018
Sales Assistant
Khafs
09.2016 - 12.2016
Sales Assistant
Simply Curvy
06.2015 - 12.2017
Baker/Sales Assistant
Sunday Sourdough
06.2015 - 12.2017
Cashier
Toys R Us
09.2014 - 12.2014
Higher Nitec - Human Resource & Administration
ITE College East
Nitec - Business Services
ITE College East
GCE ‘N’ Level -
East Spring Secondary School
Diploma - Care and Programme SSC
Ngee Ann Polytechnic
PSLE -
Griffiths Primary School
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