Nur Wardah
Summary
Proven Retail Executive with a track record of enhancing operational efficiency and customer retention at . Skilled in retail management and adept at creating compelling visual merchandising layouts. Demonstrates strong order processing abilities and a commitment to safety and inventory accuracy, as evidenced by experience at Amazon Singapore. Excels in team support and maintaining high sanitation standards, showcasing exceptional organizational and customer service skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Retail Executive
Quality Cleaners
02.2023 - 03.2024
- Streamlined operational processes for increased efficiency in daily tasks and procedures.
- Addressed customer issues promptly, resolving complaints and maintaining high levels of customer retention.
- Enhanced store appearance with effective visual merchandising layouts and eye-catching displays.
Warehouse Assistant
Amazon Singapore
Singapore
06.2020 - 11.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
Food Service Worker
4Fingers Restaurant
Singapore
12.2016 - 07.2019
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by SFA
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Education
Diploma - Food And Technology
Nanyang Polytechnic
10.2022
Nitec - Applied Food Science
ITE College East
Singapore11.2019
O Levels -
Jurong Secondary School
12.2016
Skills
- Store operations
- Ordering and Purchasing
- Retail Management
Timeline
Retail Executive
Quality Cleaners
02.2023 - 03.2024
Warehouse Assistant
Amazon Singapore
06.2020 - 11.2022
Food Service Worker
4Fingers Restaurant
12.2016 - 07.2019
Diploma - Food And Technology
Nanyang Polytechnic
Nitec - Applied Food Science
ITE College East
O Levels -
Jurong Secondary School