Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Leong Zheng Kai

Summary

An analytical problem-solver with skills in managing, leading and motivating team, as well as excellent relationship-building skills with employees and customers.

Overview

9
9
years of professional experience

Work History

Retail Executive

Popular Book Company PTE LTD
09.2018 - Current
  • Managed and maintained purchase orders and invoices.
  • Placed orders for merchandise consistently with quality, quantity and other specification requirements.
  • Collaborated with the sales team to identify and fulfill customer needs.
  • Analyzed sales and inventory data to determine purchasing needs and reorder points.
  • Train the Retail Assistants on the skills and knowledge required for the jobs.
  • Supervise the Retail Assistants in ensuring that the expected standards of performance are maintained.
  • Brief the Retail Assistant on the store's rules and regulations and work procedures.

Assistant Supervisor

Sheng Siong Supermarket Company Pte Ltd
06.2015 - 08.2018
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Worked with management team to implement proper division of responsibilities.
  • Submitted documentation and reports to upper management.
  • Supported Supervisor by preparing production reports and collating quality documentation.


Education

WINDSOR MANAGEMENT COLLEGE
SINGAPORE
02.2022

SMJK Tsung Wah
Malaysia
12.2013

Skills

  • Leadership
  • Store Operations
  • Fast Learner
  • Departmental Procedures
  • Merchandise Promotion and Display
  • POS Terminal Operation
  • Effective Customer Communication

Languages

Chinese (Mandarin)
Advanced (C1)
Chinese (Cantonese)
Advanced (C1)
English
Upper intermediate (B2)
Malay
Upper intermediate (B2)

Timeline

Retail Executive

Popular Book Company PTE LTD
09.2018 - Current

Assistant Supervisor

Sheng Siong Supermarket Company Pte Ltd
06.2015 - 08.2018

WINDSOR MANAGEMENT COLLEGE

SMJK Tsung Wah

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Leong Zheng Kai