Leong Zheng Kai
Summary
An analytical problem-solver with skills in managing, leading and motivating team, as well as excellent relationship-building skills with employees and customers.
Overview
9
9
years of professional experience
Work History
Retail Executive
Popular Book Company PTE LTD
09.2018 - Current
- Managed and maintained purchase orders and invoices.
- Placed orders for merchandise consistently with quality, quantity and other specification requirements.
- Collaborated with the sales team to identify and fulfill customer needs.
- Analyzed sales and inventory data to determine purchasing needs and reorder points.
- Train the Retail Assistants on the skills and knowledge required for the jobs.
- Supervise the Retail Assistants in ensuring that the expected standards of performance are maintained.
- Brief the Retail Assistant on the store's rules and regulations and work procedures.
Assistant Supervisor
Sheng Siong Supermarket Company Pte Ltd
06.2015 - 08.2018
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Evaluated employee performance and coached and trained to improve weak areas.
- Worked with management team to implement proper division of responsibilities.
- Submitted documentation and reports to upper management.
- Supported Supervisor by preparing production reports and collating quality documentation.
Education
WINDSOR MANAGEMENT COLLEGE
SINGAPORE02.2022
SMJK Tsung Wah
Malaysia12.2013
Skills
- Leadership
- Store Operations
- Fast Learner
- Departmental Procedures
- Merchandise Promotion and Display
- POS Terminal Operation
- Effective Customer Communication
Languages
Chinese (Mandarin)
Advanced (C1)
Chinese (Cantonese)
Advanced (C1)
English
Upper intermediate (B2)
Malay
Upper intermediate (B2)
Timeline
Retail Executive
Popular Book Company PTE LTD
09.2018 - Current
Assistant Supervisor
Sheng Siong Supermarket Company Pte Ltd
06.2015 - 08.2018
WINDSOR MANAGEMENT COLLEGE
SMJK Tsung Wah
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