Nur Darwisyah
Summary
Proven track record in enhancing customer satisfaction and sales at The Coffee Bean & Tea Leaf through expert cash handling and exceptional communication skills. Cultivated strong customer relationships, contributing to a welcoming environment. Demonstrated ability to maintain high cleanliness standards, ensuring a safe and inviting atmosphere for all guests. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
2
2
years of professional experience
Work History
Food & Beverages
The Coffee Bean & Tea Leaf
2023.10 - 2024.01
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Explained menu items and suggested appropriate options for food allergy concerns..
Retail Sales Assistant
Zara
2021.08 - 2022.12
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases..
- Worked closely with shift manager to solve problems and handle customer concerns.
- Improved store appearance with effective merchandising and creative displays.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Education
Yusof Ishak Secondary School
Bukit Batok11.2021
Lianhua Primary School
2 Bukit Batok Street 5211.2017
Skills
- Cash Handling
- Food handling
- Professional Attitude
- Order Taking
- Cleanliness standards
- Cleaning and sanitizing
- Communication Skills
Languages
English
Upper intermediate (B2)
Malay
Advanced (C1)
Timeline
Food & Beverages
The Coffee Bean & Tea Leaf
2023.10 - 2024.01
Retail Sales Assistant
Zara
2021.08 - 2022.12
Yusof Ishak Secondary School
Lianhua Primary School
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