Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lim Tian Le

Summary

Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Friendly Retail Sales Associate Cashier eager to form relationships with return customers and support continual patronage. Adept provider of accurate and rapid answers to product and service queries. Committed to positively impacting sales and revenue through beneficial customer interactions and memorable service.

Overview

2
2
years of professional experience

Work History

Event Food & Beverages

Praffles
12.2023 - 02.2024

For Event F&B , we serve and prepare the food up to customers request to satisfy their cravings. If customers have any other requests or enquiries we will be glad to help them out at any point of time.

  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Provided professional services and support in a dynamic work environment.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Greeted guests warmly to foster welcoming environment.
  • Reduced wait times for customers by efficiently managing table turnover and coordinating with host staff on seating arrangements.
  • Answered customers' questions, recommended items, and recorded order information.
  • Providing excellent customer service, successfully upselling relevant products and services for increased customer satisfaction.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Warehouse Packer

Foodpanda
03.2022 - 04.2023
  • Reviewed orders to verify products met specifications.
  • Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
  • Prepared and checked outbound shipments for accuracy.
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.
  • Received new stock and input values into computer system.
  • Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
  • Loaded and unloaded trucks with products and packaging materials for delivery to and from facility.
  • Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
  • Stocked and organized products in warehouse for easy accessibility and order fulfillment.
  • Safely and securely loaded items to prevent damage during transport.

Grocery Shopper

NTUC Fairprice
02.2022 - 05.2022
  • Developed plan-o-grams and layouts that maximized sales.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
  • Managed timely and effective replacement of damaged or missing products.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Completed inventory accounts to keep records current and promote accurate ordering.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Transported merchandise pallets to move in warehouse.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.

Education

No Degree - Digital And Precision Engineering

Institute of Technical Education Central
Ang Mo Kio
01.2024

No Degree -

Yishun Secondary School
Yishun
12.2021

Skills

  • Food Preparation
  • Service prioritization
  • Reliable and Responsible
  • Food Preparation and Safety
  • POS System Operation
  • Menu presentation
  • Cash Handling
  • Safe Food Handling
  • Menu Memorization
  • Food safety understanding
  • Food spoilage prevention
  • Order Taking
  • Transactions and Cash Handling
  • Warm and Friendly
  • Guest Relations
  • Food and Beverage Service
  • Team Player
  • Order Management
  • Beverage Preparation
  • Supply Restocking
  • Fluent in English And Chinese

Languages

Chinese (Mandarin)
Advanced (C1)

Timeline

Event Food & Beverages

Praffles
12.2023 - 02.2024

Warehouse Packer

Foodpanda
03.2022 - 04.2023

Grocery Shopper

NTUC Fairprice
02.2022 - 05.2022

No Degree - Digital And Precision Engineering

Institute of Technical Education Central

No Degree -

Yishun Secondary School
Lim Tian Le