Summary
Overview
Work History
Education
Skills
Sports (Floorball)
Timeline
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Nordiana Mohd Yeari

Desktop Engineer

Summary

Desktop Engineer with understanding of software installations and computer upkeep. Dedicated to attend and support users with good services. Constant communications to build rapport and follow up with users to make them feel assured.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level software application / networks position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience
3
3
Languages

Work History

Desktop Engineer

NCS
06.2022 - Current

Providing level 1 support and assistance to users and ensure smooth operations within school especially for Teaching and Learning :

- Software Applications: installing and troubleshooting OS and specialized software

- Hardware support: connectivity issues, basic hardware components

- User support: respond to their queries, solving the issue

- Maintenance: regular updates, patching, anti-virus, security and performance

- Documentation: raising ticket and service requests to ensure all requests and incidents in the system for follow-up or use for reference

- Networking: basic networking troubleshooting for connectivity issue, VPN, Access Point (AP), LAN network etc

- Inventory management: Asset tagging, stock-taking, disposal of equipment

- Collaboration: work together with the ICT team in the school as well as the back end team in order to support the school further in terms of software and network in depth

Assistant Public Relation Officer (APRO)

ISO Team Corporation
08.2020 - 05.2022
  • Frequently inspection to units to ensure safety, proper equipment, work standard protocols are followed
  • Enhanced communication between project team, sub-contractors, consultants, HDB officer by organizing regular meetings and inspection to keep track of the dateline and work progress
  • Appointments and repair works to closely monitor

Dental Assistant

NUCOHS
02.2020 - 06.2020
  • Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient comfort
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies
  • Sanitized trays, instruments, packing of instruments for the different treatments

Sport Coach

KidsMoov
08.2018 - 12.2019
  • Creative thinking to break down lesson plans as to cater to the different age group for the different sports modules
  • Demonstrated creativity and resourcefulness through the lesson plans
  • Assessing students based on the fundamental skills (gross and fine motor skills)
  • Passionate about teaching, building confidence to the kids, letting them explore the different types of sports available

PE Teacher (Intern)

Sengkang Primary School
04.2016 - 09.2016
  • Assessed student physical fitness levels
  • Revitalized existing PE program through the introduction of new sports, games, and equipment that catered to varying interests among students
  • Encouraged students to take active role in learning values through sports
  • Creating lesson plans that suits their capability with different tier of difficulty (physically and mentally)

Education

No Degree - Full Stack Web Developer

Mages Institute
Orchard
04.2001 -

No Degree - Sports Exercise Science

Republic Polytechnic
Woodlands
04.2001 -

No Degree - 'O' Level

Bukit Merah Secondary School
Bukit Merah
04.2001 -

Skills

    Coding and design

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Sports (Floorball)

- SEA Games 2019 (Philippines) : Gold

- Women's World Floorball Championship 2019: 12th out of 16th placing

- Czech Republic Open 2019: 8th out of 48th teams

- Women's World Floorball Championship Qualifiers 2019: 4th placing

Timeline

Desktop Engineer

NCS
06.2022 - Current

Assistant Public Relation Officer (APRO)

ISO Team Corporation
08.2020 - 05.2022

Dental Assistant

NUCOHS
02.2020 - 06.2020

Sport Coach

KidsMoov
08.2018 - 12.2019

PE Teacher (Intern)

Sengkang Primary School
04.2016 - 09.2016

No Degree - Full Stack Web Developer

Mages Institute
04.2001 -

No Degree - Sports Exercise Science

Republic Polytechnic
04.2001 -

No Degree - 'O' Level

Bukit Merah Secondary School
04.2001 -
Nordiana Mohd YeariDesktop Engineer