Dzulkiflee Bin Zainal Abidin
Jurong West
Summary
Professional driver skilled in safe and efficient transportation, vehicle maintenance, and route planning. Strong focus on collaboration and adaptability, ensuring seamless operations and meeting changing demands. Known for reliability and excellent customer service, consistently delivering results.
Overview
39
39
years of professional experience
Work History
PHV Driver
Esteem Performance
08.2018 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
Personal Driver
Sophie Mathur
05.2016 - 07.2018
- Company Overview: Litigation Lawyer (individual)
- To drive boss to all her meeting locations in Singapore and send and fetch her 2 kids to enrichment clases
- Litigation Lawyer (individual)
- Leave as employer is no more using chauffeuring service
Personal Driver
Panweld Trading
09.2014 - 10.2015
- Company Overview: Industry Electrical & Electronics
- To drive boss to all his meeting locations in Singapore and doing ad-hoc dispatch
- Ensured client safety by adhering to all traffic laws and regulations, maintaining an excellent driving record.
- Increased client trust through exceptional punctuality and reliability in fulfilling driving assignments.
- Handled sensitive information discreetly while transporting high-profile individuals or confidential documents.
- Coordinated airport pick-ups/drop-offs while monitoring flight schedules for any potential changes.
- Remained calm and poised in emergent situations.
- Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
Personal Driver
EG Engineering
06.2013 - 08.2014
- Company Overview: Industry Electrical & Electronics
- To drive boss to all his meeting locations in Singapore and Malaysia and doing ad-hoc dispatch
- Enhanced client satisfaction by providing timely and efficient transportation services.
- Maintained a high level of vehicle cleanliness, ensuring a comfortable experience for all clients.
- Planned routes based on knowledge of local areas, GPS information, and customer preferences.
- Responded with ease to sudden changes in routes and schedules.
Company Driver
Takenaka Corporation
01.2012 - 05.2013
- Company Overview: Industry Construction / Building / Engineering
- Fetch and send Snr management to their respective destinations (Singapore
- Malaysia)
- Dispatch duties as and when required
- Industry Construction / Building / Engineering
- Main office at Bukit Merah
- Contract term
Personal Driver to Snr VP
Bintai Kindenko Pte Ltd
11.2010 - 06.2011
- Company Overview: Industry Electrical & Electronics
- To drive Senior Vice President to all his meeting locations in Singapore and Malaysia
- Maintained a high level of vehicle cleanliness, ensuring a comfortable experience for all clients.
- Selected efficient routes using GPS technology or map-reading skills to avoid heavy traffic or construction delays.
- Utilized defensive driving techniques to prevent accidents in high-traffic situations.
- Engaged in polite conversation when appropriate to encourage passenger comfort.
- Increased client trust through exceptional punctuality and reliability in fulfilling driving assignments.
- Handled sensitive information discreetly while transporting high-profile individuals or confidential documents.
- Navigated complex routes and adjusted travel plans for optimal efficiency and time management.
Company Driver
Takenaka Corporation
02.2008 - 10.2010
- Company Overview: Industry Construction / Building / Engineering
- Fetch and send Snr management to their respective destinations (Singapore & Malaysia)
- Dispatch duties as and when required
- Cultivated passenger satisfaction, safety and loyalty throughout each trip.
- Enhanced company reputation through courteous and professional interactions with clients during pick-ups and dropoffs.
- Developed strong relationships with customers by addressing concerns promptly, leading to increased trust in the company''s services.
Personal Driver
Baxter Corporation
07.2007 - 02.2008
- Company Overview: Industry BioTechnology / Pharmaceutical / Clinical research
- Fetch and send General Manager to his respective destinations (Singapore & Malaysia)
- Dispatch duties as and when required
- Industry BioTechnology / Pharmaceutical / Clinical research
Cab Driver
PREMIER Taxi
02.2007 - 07.2007
- Company Overview: Singapore, Singapore
- Fetch and send passengers to their respective destinations in Singapore only
- Singapore, Singapore
- Leave the cab industry for a better job
Personal Driver
Wing Ship Marine Engineering
01.2005 - 01.2007
- Company Overview: Industry Construction / Building / Engineering
- Fetch and send Director to his respective destinations (Singapore & Malaysia)
- Dispatch duties as and when required
- Maintained a high level of vehicle cleanliness, ensuring a comfortable experience for all clients.
- Enhanced client satisfaction by providing timely and efficient transportation services.
- Selected efficient routes using GPS technology or map-reading skills to avoid heavy traffic or construction delays.
- Ensured client safety by adhering to all traffic laws and regulations, maintaining an excellent driving record.
- Provided safe transportation during inclement weather conditions like snowstorms or heavy rainfalls.
Dispatcher
Pizza Hut Singapore
08.2002 - 08.2005
- Company Overview: Industry Food & Beverage / Catering / Restaurant
- Improved kitchen efficiency by streamlining food preparation processes and implementing time-saving techniques.
- Supervised daily kitchen operations while mentoring junior staff members by sharing valuable cooking techniques and industry knowledge for career development purposes.
- Coordinated with front-of-house staff to address customer concerns promptly, resulting in increased guest satisfaction ratings.
- Developed efficient scheduling strategies that maximized staff coverage during peak service hours while minimizing labor costs.
- Maintained accurate records of employee attendance, performance evaluations, and other pertinent information to facilitate workforce management decisions.
- Streamlined communication between kitchen and front-of-house teams, resulting in improved service times and increased customer satisfaction ratings.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Monitored food preparation, production, and plating for quality control.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
Prison Officer ( Staff Sergeant)
Singapore Prison Service
03.1986 - 04.2001
- Company Overview: Industry Government / Defence
- Mentored new officers joining the team, providing guidance on best practices for achieving success in their roles.
- Ensured prison security by conducting regular cell searches and maintaining strict adherence to safety protocols.
- Reduced recidivism rates through effective communication, conflict resolution, and counseling techniques.
- Maintained order within the facility by enforcing rules, regulations, and disciplinary actions consistently.
- Participated in ongoing training courses for continuous professional development in correctional practices.
- Built trust among inmates through respectful interactions, helping to reduce tensions within the facility.
- Protected inmate rights by ensuring fair treatment according to established guidelines and regulations.
- Managed high-risk situations calmly and effectively, using de-escalation techniques when necessary.
- Facilitated group therapy sessions for inmates struggling with addiction or mental health issues for better outcomes.
- Supervised daily activities of inmates, promoting structure and routine while minimizing potential conflicts.
- Conducted thorough investigations into allegations of misconduct or policy violations within the facility.
- Utilized problem-solving skills to address inmate grievances, resolving issues and ensuring a fair resolution for all parties involved.
- Assisted in the development of new policies and procedures to improve overall prison operations.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Enforced rules and regulations to maintain order among inmates.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Responded to emergency situations and de-escalated hostile confrontations.
- Prepared reports to document incidents and violations.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Investigated and responded to incidents of inmate misconduct.
- Coordinated with other law enforcement personnel to exchange information.
Education
NTC 3 - Furniture Making
Singapore Vocational Institute
01.1982
Secondary 2 -
Maju Secondary School
01.1980
Skills
- Singapore and Malaysia roads
- Defensive driving
- Team Player/ Independent
- Organised
- Swift decision making
- Supervisory Skill
- Time Management
- Problem-Solving
- Customer Service
- Safe Driving Practices
- Punctual and Reliable
National Service
Singapore Armed Forces, Vehicle Mechanic, Lance Corporal, 12/83, 12/05
Education
- Singapore Vocational Institute, NTC 3 in Furniture Making, 01/81, 12/82
- Maju Secondary School, Secondary 2, 01/78, 12/80
Timeline
PHV Driver
Esteem Performance
08.2018 - Current
Personal Driver
Sophie Mathur
05.2016 - 07.2018
Personal Driver
Panweld Trading
09.2014 - 10.2015
Personal Driver
EG Engineering
06.2013 - 08.2014
Company Driver
Takenaka Corporation
01.2012 - 05.2013
Personal Driver to Snr VP
Bintai Kindenko Pte Ltd
11.2010 - 06.2011
Company Driver
Takenaka Corporation
02.2008 - 10.2010
Personal Driver
Baxter Corporation
07.2007 - 02.2008
Cab Driver
PREMIER Taxi
02.2007 - 07.2007
Personal Driver
Wing Ship Marine Engineering
01.2005 - 01.2007
Dispatcher
Pizza Hut Singapore
08.2002 - 08.2005
Prison Officer ( Staff Sergeant)
Singapore Prison Service
03.1986 - 04.2001
Secondary 2 -
Maju Secondary School
NTC 3 - Furniture Making
Singapore Vocational Institute
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