Overview
Work History
Education
Skills
Languages
Timeline
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Muhammad Zulhaziq

Overview

7
7
years of professional experience

Work History

Food Delivery Rider

Grab
05.2022 - Current
  • Enhanced customer satisfaction through timely pickup and delivery of items, ensuring orders arrived in excellent condition.
  • Navigated efficiently using GPS systems, resulting in faster deliveries and an increased number of completed tasks per shift.
  • Maintained a clean and organized vehicle, promoting a positive image for the company and increasing client confidence.
  • Built strong relationships with customers by providing friendly service and attentively addressing concerns or inquiries.
  • Communicated proactively with customers regarding potential delays or changes in delivery status, preserving positive client relationships.

FULL - TIME NATIONAL SERVICEMEN (ARMY)

1st SAF Transport Battalion/Transport Hub North ,1 TPT
04.2020 - 04.2022
  • Increased safety awareness within the unit by conducting regular trainings and promoting adherence to safety protocols.
  • Mentored junior servicemen, improving their technical skills and overall job performance.
  • Demonstrated strong leadership capabilities while serving as acting supervisor during multiple deployments.
  • Contributed to mission success by maintaining high readiness levels for all assigned equipment and systems.

Singapore Logistic Support Ramp Operator

Singapore Logistic Support
02.2018 - 02.2020
  • Reduced aircraft turnaround time through efficient loading and unloading of baggage and cargo.
  • Enhanced ramp safety by conducting thorough pre-flight inspections and identifying potential hazards.
  • Maintained a clean and organized ramp area, contributing to operational efficiency and safety standards.

Back of House Team Member

Pizza Hut
09.2017 - 01.2018
  • Contributed to a positive customer experience by preparing high-quality dishes in a timely manner, following established recipes and presentation standards.
  • Supported the training of new employees by sharing expertise on kitchen equipment usage, safety protocols, and dish preparation techniques.
  • Enhanced team collaboration by consistently communicating with other staff members about menu items, ingredient availability, and special requests.
  • Improved kitchen efficiency by streamlining food preparation processes and reducing waste.

Banquet Server

Sheraton Towers Singapore
08.2016 - 08.2017
  • Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
  • Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
  • Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.

Education

NITEC - Laser And Tooling Technology

ITE COLLEGE CENTRAL
Singapore
01.2019

'O' LEVEL MALAY -

SENG KANG SECONDARY SCHOOL
Singapore
01.2016

'N' LEVEL -

SENG KANG SECONDARY SCHOOL
Singapore
01.2016

PSLE -

MONTFORT JUNIOR SCHOOL
Singapore
01.2012

Skills

  • Microsoft PowerPoint
  • Microsoft Word

Languages

English
Malay

Timeline

Food Delivery Rider

Grab
05.2022 - Current

FULL - TIME NATIONAL SERVICEMEN (ARMY)

1st SAF Transport Battalion/Transport Hub North ,1 TPT
04.2020 - 04.2022

Singapore Logistic Support Ramp Operator

Singapore Logistic Support
02.2018 - 02.2020

Back of House Team Member

Pizza Hut
09.2017 - 01.2018

Banquet Server

Sheraton Towers Singapore
08.2016 - 08.2017

NITEC - Laser And Tooling Technology

ITE COLLEGE CENTRAL

'O' LEVEL MALAY -

SENG KANG SECONDARY SCHOOL

'N' LEVEL -

SENG KANG SECONDARY SCHOOL

PSLE -

MONTFORT JUNIOR SCHOOL

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Muhammad Zulhaziq