Summary
Overview
Work History
Education
Skills
Languages
National Service
Timeline
Generic

Muhammad Zunnurain Akmal

Summary

I am competent and passionate about the things I am doing. I always strive to submit all my assignments by the deadline provided to me. I can adapt well to new environments. I can work well with others as I open myself up to their ideas that can improve on the task at hand. This also allows me to have good communication when working with a team. I am always finding ways to improve myself which means any feedback or criticism given to me will be taken into consideration.

Overview

9
9
years of professional experience

Work History

Food Delivery Rider

Deliveroo
04.2018 - Current

• Improved mental strength as one has to work long hours under extreme weather conditions on the road.

• Good Social and Communication Skills as I have to maintain calm, empathize with the customer to solve any issues that surfaced.

• Provides quality customer service through positive and professional interaction with customers face-to-face or by calls.

Project Intern

Siemens
03.2020 - 08.2020

• Assisted Admin with new and updated paperwork.

• Responded to all inquiries and requests promptly.

• Resolved conflicts and issues with speed and efficiency.

• Organized time operation schedule for equipment at specific zones to meet customer's needs.

• Established and managed professional working relationships with subcontractors and customers.

Service Crew/Cashier

SUKI GROUP (SAKURA BUFFET RESTAURANT)
09.2015 - 06.2018

• Communicated with patrons where my customer relation skills were gained.

• Greeted customers entering store and responded promptly to customer needs.

• Responsibility in handling money transactions.

• Conversed with customers which improved my speaking skills.

• Had to work as a team with the kitchen crew to prevent any delays or miscommunication.

Education

Diploma - Mechanical Engineering

Singapore Polytechnic
Singapore
04.2022

Higher Nitec - Mechanical Engineering

Institute of Technical Education
Singapore
03.2018

GCE N' Levels -

Woodlands Ring Secondary School
Singapore
12.2015

Skills

  • Microsoft Word, Excel & Powerpoint
  • AutoCAD

Languages

English
Malay

National Service

• Rank : SGT(1)

• Vocation : Watchroom Operator

• ORD Date : April 2024

• Ensured operational readiness of the fire station and the status of the emergency appliances was updated.

• Maintained communications with internal and external parties through the station's phone line.

• Recorded all incidents into an Excel file for future and easy viewing.

• Managed fuel records and security of the key press.

Timeline

Project Intern

Siemens
03.2020 - 08.2020

Food Delivery Rider

Deliveroo
04.2018 - Current

Service Crew/Cashier

SUKI GROUP (SAKURA BUFFET RESTAURANT)
09.2015 - 06.2018

Diploma - Mechanical Engineering

Singapore Polytechnic

Higher Nitec - Mechanical Engineering

Institute of Technical Education

GCE N' Levels -

Woodlands Ring Secondary School
Muhammad Zunnurain Akmal