I am competent and passionate about the things I am doing. I always strive to submit all my assignments by the deadline provided to me. I can adapt well to new environments. I can work well with others as I open myself up to their ideas that can improve on the task at hand. This also allows me to have good communication when working with a team. I am always finding ways to improve myself which means any feedback or criticism given to me will be taken into consideration.
• Improved mental strength as one has to work long hours under extreme weather conditions on the road.
• Good Social and Communication Skills as I have to maintain calm, empathize with the customer to solve any issues that surfaced.
• Provides quality customer service through positive and professional interaction with customers face-to-face or by calls.
• Assisted Admin with new and updated paperwork.
• Responded to all inquiries and requests promptly.
• Resolved conflicts and issues with speed and efficiency.
• Organized time operation schedule for equipment at specific zones to meet customer's needs.
• Established and managed professional working relationships with subcontractors and customers.
• Communicated with patrons where my customer relation skills were gained.
• Greeted customers entering store and responded promptly to customer needs.
• Responsibility in handling money transactions.
• Conversed with customers which improved my speaking skills.
• Had to work as a team with the kitchen crew to prevent any delays or miscommunication.
• Rank : SGT(1)
• Vocation : Watchroom Operator
• ORD Date : April 2024
• Ensured operational readiness of the fire station and the status of the emergency appliances was updated.
• Maintained communications with internal and external parties through the station's phone line.
• Recorded all incidents into an Excel file for future and easy viewing.
• Managed fuel records and security of the key press.