Summary
Overview
Work History
Education
Skills
Languages
Timeline
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JAYSURIYA VASIE

Blk 189, #04-60, PASIR RIS STREET 12

Summary

Dynamic and detail-oriented professional with proven track record in project management, organization, and communication. Successfully completed two-year National Service stint in Singapore Army as Infrastructure Personnel, demonstrating exceptional leadership and efficiency. Eager to bring these skills to prestigious organization and drive success.

Overview

3
3
years of professional experience

Work History

Food Delivery Rider

Food Panda
02.2022 - Current
  • Delivering food to customers in their homes or businesses, ensuring that food arrives at the correct temperature;
  • Following route schedules and making sure deliveries are made on time;
  • Monitoring the quality and quantity of deliveries;
  • Understanding and adhering to guidelines;
  • Keeping records and documentation;
  • Offering customers information about a restaurant's menu items or special promotions;
  • Accepting cash payments from customers for goods and services, and making change;
  • Providing excellent customer service to ensure repeat business and positive word of mouth recommendations from clients.

Boat Assistant & Ticketing Assistant

WaterB River Cruise
02.2024 - 04.2024
  • Assisting the captain on the safety of all passengers during a 9 hour tour on the watercrafts such as ferryboats and river boats;
  • I prepare the boats for departure by cleaning inside and outside, dock and un-dock the boats as well as helping to load and unload passengers;
  • Using my social skills to make friends with passengers in order to make that the passengers are more comfortable for the tour;
  • Handles lines to moor the vessel to wharves, tie up the vessel to another vessel, or rig towing lines;
  • Handling customer service inquiries and complaints regarding ticket purchases and reservations;
  • Processing payments and refunds for tickets using a variety of payment methods;
  • Managing an efficient workflow to ensure exceptional customer service;
  • Performing ticketing operations including booking, canceling and rebooking.

Infrastructure Personnel

Singapore Armed Forces
02.2022 - 02.2024
  • Dealing with typing, proofreading and editing the materials for accuracy and completeness;
  • Preparing various powerpoint presentations, word documents for army related documents with information provided;
  • Reviewing incoming email correspondence for responses required and taking note of the deadlines;
  • Maintaining an extensive diary management which includes of schedules, deadlines, meeting and other appointments;
  • Planning and organizing lunches, social office events, team events, farewells gifts and cards for the team;
  • Understanding and adhering to guidelines when overseeing shipments and deliveries;
  • Keeping records and documentation;
  • Monitoring the quality and quantity of deliveries;
  • Managing warehouse inventory;
  • Negotiating pricing for the company with the logistics providers;
  • Tracking shipments and handling any issues that might arise (lost shipments, damaged shipments, etc.);
  • Displaying interpersonal skills and ability in interacting with clients, staff members and superiors in a professional and tactful manner;
  • Multi-tasking, able to work confidently under extreme pressure and working cooperatively with staff members and superiors and performing other general duties.

Education

NITEC - Mechanical Technology

ITE EAST
Singapore
12-2021

'N' Levels -

Loyang View Secondary School
Singapore
12-2019

Skills

  • Team-player
  • Multi-tasking
  • Independent
  • Analytical
  • Problem solving
  • Advanced Windows 10
  • MS Outlook
  • Word
  • Powerpoint
  • Excel
  • MacOS Sierra
  • Coding
  • Programming
  • Quick learner
  • Organisational skills
  • Time management
  • High standards
  • Confidentiality
  • Customer Service
  • Strong work ethic
  • Cash handling
  • Timekeeping

Languages

English
Proficient
C2
Tamil
Advanced (C1)
Malay
Upper Intermediate
B2

Timeline

Boat Assistant & Ticketing Assistant

WaterB River Cruise
02.2024 - 04.2024

Infrastructure Personnel

Singapore Armed Forces
02.2022 - 02.2024

Food Delivery Rider

Food Panda
02.2022 - Current

NITEC - Mechanical Technology

ITE EAST

'N' Levels -

Loyang View Secondary School

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JAYSURIYA VASIE