MUGILAN BALASUBRAMANIAM

Emergency Department

• Triage Expert: Certified in ESI-PAC triage, ensuring rapid, accurate patient prioritization.
• Advanced Critical Care Assisted in intubation, defibrillation, central/arterial line insertion, and chest tube placement.
• Code Blue Leader Led resuscitations and hospital-wide emergency simulations to enhance readiness.
• Mentor & Trainer Developed junior and international nurses, improving team competency.
• Medication & Safety Administered emergency drugs with precision and strict protocol adherence.
• Team Player Worked with physicians, paramedics, and trauma teams to deliver top-tier emergency care.

• Commanded a team of 130+ EMS personnel, ensuring 9 ambulances remained mission-ready 24/7.
• Optimized EMS operations, driving training excellence, process efficiency, and strict policy compliance.
• Mentored & empowered EMS personnel, elevating team performance and emergency response capabilities.
• Led crisis management, handling service feedback, operational challenges, and critical decision-making with precision.
• Spearheaded pandemic response, overseeing PPE logistics, Safe Management Measures (SMM), and staff mental resilience to ensure peak performance.

Primary Role:

Lead emergency medical and trauma incidents, managing patient assessment and treatment, while coordinating the team for effective care. Perform life-saving procedures such as CPR, intubation, and administering medication.

Secondary Appointments:
Operation Readiness Supervisor

• Optimized workflow and systems for daily operations.
• Led drills, audits, and ensured EMS standards were met.
• Managed manpower, rostering, logistics, and operational planning.

Supervisor

• Provided psychological support and conducted wellbeing interviews.
• Delivered medical training to maintain operational standards.

Manpower Planning In-Charge

• Planned and allocated EMS staff schedules for operational readiness.

Logistic (Medical Supplies) In-Charge

• Achieved 100% in annual audits for medical supplies.
• Streamlined event planning processes for philanthropic engagements.