Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic
Yvette Yingying Yeo

Yvette Yingying Yeo

Singapore

Summary

Dynamic professional with 20 years’ experience across healthcare and tourism. Known for leading cross-functional teams, implementing community health programs, and managing regional sales operations. Skilled in translating policy into practice, with a unique blend of business acumen and psychological insight. Equipped with dual degrees in Commerce and Psychology, complemented by lived experience as a caregiver and frontline practitioner. Proven ability to bridge strategic policy goals with operational ground realities.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Senior Executive

Sengkang General Hospital
06.2021 - Current
  • Established and managed a multidisciplinary clinic for patients with high psychosocial and medical needs.
  • Oversaw clinic operations, psychosocial assessments, care coordination, and mentoring of new staff.
  • Led service improvement efforts, tracked readmissions, and supported transitional care for high-risk patients.
  • Managed MOH-funded frailty prevention programme.
  • Spearheaded cross-sector stakeholder coordination and resolved operational issues.
  • Contributed to CSR, workplace safety protocols, and mindfulness workshops for staff.
  • Key Achievement: Launched new clinic within two months from concept to execution.

Assistant Manager, Rehabilitation Centre & Medical Records Office

National University Hospital
05.2018 - 06.2021
  • Supervised 6+ staff across rehab centres, overseeing patient service delivery and safety compliance.
  • Managed equipment procurement, scheduling optimisation, and service evaluations.
  • Led Medical Report Section of 13 staff; improved turnaround time by 20% and achieved full cross-training ahead of timeline.
  • Conducted internal team training, SOP updates, and process streamlining initiatives.

Regional Sales Manager, Southeast Asia

Travelport (Galileo Asia LLC)
10.2015 - 05.2017
  • Led new business development across Singapore, Malaysia, and the Philippines.
  • Signed a $3.15M OTA deal within 7 months, elevating market share to second place locally.

Sales Director, Asia

iVenture Card Asia Ltd.
07.2013 - 01.2015
  • Oversaw operations across 4 markets; trained local JV partners and managers.
  • Boosted HK Pass sales by 15% through direct merchant engagement with Ocean Park.

Business Owner

Alive Travel & Tourism
04.2010 - 07.2013
  • Built 'Exotic Holidays' consortium from scratch, achieving breakeven in 6 months.
  • Managed Asia Pacific sales for Grupo Transhotel and developed B2B partnerships.

Education

BSc Psychology (Hons) -

Singapore University of Social Sciences
Singapore
11-2025

Bachelor of Commerce - Tourism & Hospitality, Marketing

Murdoch University
Australia
04-2012

Skills

  • Stakeholder engagement

  • Partnership development

  • Programme Evaluation

  • Psychosocial assessment

  • Team leadership

  • Workflow optimization

  • Strategic planning

  • Community outreach

  • Training facilitation

Certification

  • Graduate Certificate in Psychotherapeutic Approaches (CBT)
  • ACLP (WSQ Advanced Certificate in Learning & Performance)
  • Workplace Safety & Health (WSH) Control Measures
  • PDPA Compliance (NTUC Learning Hub)

Languages

Fluent in English and Mandarin

Timeline

Senior Executive

Sengkang General Hospital
06.2021 - Current

Assistant Manager, Rehabilitation Centre & Medical Records Office

National University Hospital
05.2018 - 06.2021

Regional Sales Manager, Southeast Asia

Travelport (Galileo Asia LLC)
10.2015 - 05.2017

Sales Director, Asia

iVenture Card Asia Ltd.
07.2013 - 01.2015

Business Owner

Alive Travel & Tourism
04.2010 - 07.2013

BSc Psychology (Hons) -

Singapore University of Social Sciences

Bachelor of Commerce - Tourism & Hospitality, Marketing

Murdoch University

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Yvette Yingying Yeo