Mohanaa Ashokkumar
S53
Summary
Employee who works hard and is interested about learning everything there is to know about the business world. Seeks for opportunities to develop new talents and contribute to the success of the organization. Has excellent administrative, relationship-building, and problem-solving skills. Dynamic professional with strong communication and customer service abilities. Positive interaction helps to establish a good rapport with clients. Dedicated to giving excellent product demonstrations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Service Ambassador
Recruit Express
09.2022 - 12.2022
- Delivered customer service to every patients by leveraging extensive knowledge of services and creating positive experiences.
- Investigated and resolved patient inquiries and complaints quickly.
- Delivered prompt service to prioritize patients' needs.
Service Crew
Creative Eateries
03.2022 - 05.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
Education
Certificate of Management Foundation Studies - Business Administration And Management
Singapore Institute of Management Global Education
461 Clementi Road05.2023
O Level -
Paya Lebar Methodist Girls' Secondary School
Lorong Ah Soo11.2021
PSLE -
Paya Lebar Methodist Girls ' Primary School
Lorong Ah Soo10.2016
Skills
- Good team player
- Willing to learn with a positive attitude
- Able to communicate well in English
- Customer Inquiries
- Customer Needs Assessments
- Effective Customer Communication
- Time Management
- Serve Customers
Certification
AWARDS
2020 - NYAA Silver
Languages
English
Bilingual or Proficient (C2)
Tamil
Advanced (C1)
Timeline
Service Ambassador
Recruit Express
09.2022 - 12.2022
Service Crew
Creative Eateries
03.2022 - 05.2022
Certificate of Management Foundation Studies - Business Administration And Management
Singapore Institute of Management Global Education
O Level -
Paya Lebar Methodist Girls' Secondary School
PSLE -
Paya Lebar Methodist Girls ' Primary School
AWARDS
2020 - NYAA Silver
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