Fira Nadira Bte Adzmi Hisyamuddin
S53
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
HotWheelz
01.2022 - 01.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Assisted coworkers and staff members with special tasks on daily basis.
Associate Engineer
Kulicke
01.2021 - 07.2021
- Perform troubleshooting and diagnostics
- Assembly & testing of Mechatronics assemblies to standard work instruction and test procedures
- Support continuous improvement initiatives such as point kaizen towards Production
- Quality/Productivity Improvements
- Ability to lead a small team on initiative/line activities based on supervisor’s assignment
- Any other tasks as assigned by direct supervisor
Delivery Rider
Deliveroo
01.2019 - 01.2021
- Food Delivery
- Delivering items to customer, timely manner
- Reviewing orders before & after delivery ensuring that orders are completed, charges are correct and customer is satisfied
- Accepting payments for delivered items
- Providing excellent customer service
- Adhering to assigned routes and following time of order schedules
Swab Assistant
Health Promotion Board
05.2020 - 11.2020
- Perform swab procedures to collect specimens for testing
- Assist swab operations and infection control; including workplaces, dorms and sites
- Assists in maintaining the cleanliness and serviceability of unit facilities
- Assists with preparation of specimen collection, handling of the antigen test kits and management of onsite medical status collation
- Other ad-hoc duties as assigned by supervisor/manager
Admin
Adlina Anis
01.2019 - 07.2019
- General accounts and assistant duties
- Data entry, Filing and Scanning of documents
- Responsible for ensuring proper documentation
- Other ad-hoc duties/administrative work as assigned
Quality Engineering Intern
Fong’s Engineering & Manufacturing PTE LTD
01.2018 - 07.2018
- Prepare quality inspection forms for quality inspector’s use when inspecting incoming parts
- Use of smart-scope for 2D measurements
- Operate CNC/CMM as part of internship learning
- Determining quality metrics for all manufacturing procedures
- Prepare reports by collecting, analyzing and summarizing data
- Other ad-hoc duties/assignments as assigned from the manageror company 2
Floor & Kitchen Helper
Bali Thai Restaurant-Katrina GRP LTD
03.2017 - 09.2017
- Taking meal orders from customers
- Simple preparation of customer’s orders
- Collecting bill payments from customers by the cash register
- Account daily earnings from cash register
Education
Aerospace Machining Technology
ITE College Central
2018
N'Level -
North Vista Secondary School
2015
Xinmin Primary School
2011
Skills
- MS Word ; Experienced
- MS Excel ; Experienced
- MS Powerpoint ; Experienced
- Communication skills ; Experienced
- Customer Service
- Teamwork and Collaboration
- PC Proficiency
- Office Administration & Support
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Timeline
Administrative Assistant
HotWheelz
01.2022 - 01.2024
Associate Engineer
Kulicke
01.2021 - 07.2021
Swab Assistant
Health Promotion Board
05.2020 - 11.2020
Delivery Rider
Deliveroo
01.2019 - 01.2021
Admin
Adlina Anis
01.2019 - 07.2019
Quality Engineering Intern
Fong’s Engineering & Manufacturing PTE LTD
01.2018 - 07.2018
Floor & Kitchen Helper
Bali Thai Restaurant-Katrina GRP LTD
03.2017 - 09.2017
Aerospace Machining Technology
ITE College Central
N'Level -
North Vista Secondary School
Xinmin Primary School
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