Mohammad Syarihin
Summary
Talented with detail-oriented and hardworking approach to keeping goods flowing efficiently. Knowledgeable about coordinating both inbound and outbound schedules. Highly organized and forward-thinking team player.
Overview
9
9
years of professional experience
Work History
Auxiliary Police Officer
Aetos Security Management
11.2022 - Current
- Assisted with traffic control during major incidents, contributing to a smoother flow of vehicles and reducing congestion.
- Developed strong working relationships with fellow auxiliary officers as well as regular police personnel fostering teamwork and collaboration towards common goals.
- Supported local law enforcement officers in controlling large events, ensuring crowd management, and maintaining order.
- Enhanced public safety by conducting regular foot patrols and maintaining vigilance for any suspicious activities.
Operations Specialist
Apple South Asia Pte Ltd
10.2019 - 07.2020
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
- Collected, arranged, and input information into database system.
- Provided training for new hires, fostering a supportive learning environment conducive to success in their roles.
- Enhanced team productivity with effective communication strategies and regular performance reviews.
- Assisted various departments with change by communicating new improvement plans and expectations.
Delivery Rider
Deliveroo
05.2018 - 06.2019
- Handled cash transactions accurately while collecting payments upon delivery completion.
- Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
- Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
- Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.
- Adapted quickly to changes in delivery schedules or routes due to unforeseen circumstances, minimizing delays.
- Resolved customer complaints promptly and professionally, maintaining a positive relationship between the business and its clients.
Logistics Specialist
3g Logistics
04.2017 - 04.2018
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Managed inventory levels for optimal cost savings and minimal stockouts.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
Barista
Maison Ikokku
01.2016 - 03.2017
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
Marine Engineering
ITE College Central
Singapore, Null, Singapore04.2018
Aerospace Engineering Technologies
ITE College Central
Singapore, Null, Singapore01.2016
O Levels
Geylang Methodist School
Singapore, Null, Singapore01.2011
Skills
- Language proficiency: english and malay(written and spoken)
- Class 2b, 2a, 2, 3 license holder ( Singapore)
- Wsq Certified Forklift license holder
- Wsq conduct security screening (Person and Bag)
- Wsq conduct security screening (X-ray)
- Wsq handle incident
- Wsq respond to fire incident in workplace (level1)
- Wsq fire responder training
Timeline
Auxiliary Police Officer
Aetos Security Management
11.2022 - Current
Operations Specialist
Apple South Asia Pte Ltd
10.2019 - 07.2020
Delivery Rider
Deliveroo
05.2018 - 06.2019
Logistics Specialist
3g Logistics
04.2017 - 04.2018
Barista
Maison Ikokku
01.2016 - 03.2017
Marine Engineering
ITE College Central
Aerospace Engineering Technologies
ITE College Central
O Levels
Geylang Methodist School
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