Mohamad Ismail Eskandar Mohamad Osman
Singapore
Summary
I am an extroverted and approachable individual with strong communication skills, always eager to assist with any inquiries and provide clear, helpful guidance. My natural ability to engage with people allows me to build rapport quickly and offer support in a friendly, professional manner. Additionally, I possess excellent memorization skills, which enable me to efficiently manage tasks, recall important details, and stay organized in fast-paced environments. Whether working independently or as part of a team, I am dedicated to ensuring that customers and colleagues receive the assistance they need and that operations run smoothly and efficiently.
Overview
2
2
years of professional experience
Work History
Service Crew
Alphahire ( Agency )
06.2024 - Current
- Serving food and beverages to customers
- Handling customer inquiries and providing assistance
- Assisting as a host by welcoming customers to the restaurant, checking reservations, and managing walk-in availability
- Answering phone calls to handle reservations and respond to inquiries
- Aided team members throughout their day's responsibilities.
- Providing help during emergencies as needed
- Managing cashier services and processing customer payments
Kids entertainer
Kidzania
05.2024 - 10.2024
- Instructing children according to the requirements of various establishments
- Entertaining customers through performances at KidZania
- Being approachable and friendly with customers
- Supporting the manager with tasks such as organizing birthday party schedules and managing break times/locations for part-time staff
Sales associate
Prism
10.2022 - 04.2024
- Provided product demonstrations during in-store promotions and tech exhibitions.
- Addressing customer inquiries and providing assistance
- Facilitating the purchasing process (handling transactions)
- Clarifying product distinctions and features for customers
Education
Higher NITEC - Passenger services
Institute of Technical Education College East
Singapore05.2026
O level -
Springfield Secondary School
Singapore12.2023
Skills
- Customer service
- Verbal and written communication
- Team collaboration
- Performance improvement
- Efficient task completion
- Relationship building
- Payment processing
- Multitasking and organization
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Customer engagement
Personal Information
- Place of Birth: Singapore
- Date of Birth: 12/31/06
- Gender: Male
- Nationality: Singaporean
- Marital Status: Single
Timeline
Service Crew
Alphahire ( Agency )
06.2024 - Current
Kids entertainer
Kidzania
05.2024 - 10.2024
Sales associate
Prism
10.2022 - 04.2024
Higher NITEC - Passenger services
Institute of Technical Education College East
O level -
Springfield Secondary School
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