Mee Tin Wee
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Sales Manager
Wine Portal Holding P.L
03.2022 - Current
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached Junior sales in successful selling methods and encouraged cross-selling to drive revenue.
- Achieved established KPI for company, team and individual performance through teamwork and focus on customers.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Established and cultivated solid business relationships with new or existing customers.
- Improved marketing to attract new customers and promote business.
Graphic Designer
Universal Displays Pte Ltd
12.2020 - 03.2022
- Creating Graphic including Banner, Poster, Wall mural painting, Backdrop, Signage and Logo for Government or non-government organization
- (PUB, Town councils, SPF, MOH, Active SG, SPF etc)
- Knowledge of large format printing digital imaging printing (PVC Banners, Murals, Vinyl sticker, Floor Graphics Etc)
- Knowledge of color, typography
- Familiar with design software (Photoshop, Illustrator, and Lightroom).
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
- Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
Wine Concierge
Wine Portal Holding P.L
03.2019 - 12.2020
- Collaborated with Sommelier and organize weekly variety of wine tasting experiences
- Handled customer enquiries, compliments and complaints via email, telephone
- Handled in-store purchase transactions and online sales transactions
- Maintain high level of professionalism while handling private events or clients
- Professionally greet every walk-in customer and provide a polite manner
- Work closely with all departments
- (Logistic department, Marketing department etc)
- Follow up after sales with customer
- Maintain accurate inventory records in system
- Maintain clean and safe workspace and inventory
- Helped achieve wine sales of $1 million.
Beauty Concierge
The Shilla Duty Free
03.2017 - 03.2019
- Familiar with all company products (Perfume/Cosmetic) and services to be able to answer all passenger questions quickly and efficiently
- Assist passengers in Pre-order service, guide them to the pickup point and assist them with the home delivery service
- Answered passenger questions and addressed problems and complaints via phone
- Upsell Company membership cards and help the company sign up new customers
- Collaborated with team members to manage passenger purchases and assist superior to arrange passenger orders record
- Report daily sales target to management.
- Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
Customer Service Assistant
Robinson & Co
10.2015 - 03.2017
- Promptly responded to general enquiries, compliments and complaints from customers via telephone or email
- Memorized all company products and services to be able to answer all customer questions quickly and efficiently
- Assist customers with exchange In-store voucher enquiries or issues
- Upsell Company membership cards and help the company signing up new customers
- Suggested a new tactic to persuade cancelling membership customers to stay with the company
- Maintained excellent team work and communication well with others team player
- Maintained workplace neat.
Education
Diploma in Hospitality -
PSB Acedamy
Singapore01.2016
Skills
- Adobe Photoshop
- Adobe Illustrator
- Lightroom
- Microsoft product
- Customer Service
- Collaboration
- Time management
- Standard First Aid With CPR AED
- Product Knowledge
- Sales expertise
- Client Relationship Management
- Direct Sales
- Time Management
- Sales Targeting
Languages
English
Mandarin
Bahasa Melayu
Cantonese
Hobbies and Interests
- Photoshooting
- Jogging
- Dance
Projects
Public Utilies Board Mural Art Painting, Completed a wall drawing by using Adobe Illustrator within a month.
Timeline
Sales Manager
Wine Portal Holding P.L
03.2022 - Current
Graphic Designer
Universal Displays Pte Ltd
12.2020 - 03.2022
Wine Concierge
Wine Portal Holding P.L
03.2019 - 12.2020
Beauty Concierge
The Shilla Duty Free
03.2017 - 03.2019
Customer Service Assistant
Robinson & Co
10.2015 - 03.2017
Diploma in Hospitality -
PSB Acedamy
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