Mee Tin Wee
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Sales Manager
Wine Portal Holding P.L
2022.03 - Current
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached Junior sales in successful selling methods and encouraged cross-selling to drive revenue.
- Achieved established KPI for company, team and individual performance through teamwork and focus on customers.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Established and cultivated solid business relationships with new or existing customers.
- Improved marketing to attract new customers and promote business.
Graphic Designer
Universal Displays Pte Ltd
2020.12 - 2022.03
- Creating Graphic including Banner, Poster, Wall mural painting, Backdrop, Signage and Logo for Government or non-government organization
- (PUB, Town councils, SPF, MOH, Active SG, SPF etc)
- Knowledge of large format printing digital imaging printing (PVC Banners, Murals, Vinyl sticker, Floor Graphics Etc)
- Knowledge of color, typography
- Familiar with design software (Photoshop, Illustrator, and Lightroom).
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
- Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
Wine Concierge
Wine Portal Holding P.L
2019.03 - 2020.12
- Collaborated with Sommelier and organize weekly variety of wine tasting experiences
- Handled customer enquiries, compliments and complaints via email, telephone
- Handled in-store purchase transactions and online sales transactions
- Maintain high level of professionalism while handling private events or clients
- Professionally greet every walk-in customer and provide a polite manner
- Work closely with all departments
- (Logistic department, Marketing department etc)
- Follow up after sales with customer
- Maintain accurate inventory records in system
- Maintain clean and safe workspace and inventory
- Helped achieve wine sales of $1 million.
Beauty Concierge
The Shilla Duty Free
2017.03 - 2019.03
- Familiar with all company products (Perfume/Cosmetic) and services to be able to answer all passenger questions quickly and efficiently
- Assist passengers in Pre-order service, guide them to the pickup point and assist them with the home delivery service
- Answered passenger questions and addressed problems and complaints via phone
- Upsell Company membership cards and help the company sign up new customers
- Collaborated with team members to manage passenger purchases and assist superior to arrange passenger orders record
- Report daily sales target to management.
- Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
Customer Service Assistant
Robinson & Co
2015.10 - 2017.03
- Promptly responded to general enquiries, compliments and complaints from customers via telephone or email
- Memorized all company products and services to be able to answer all customer questions quickly and efficiently
- Assist customers with exchange In-store voucher enquiries or issues
- Upsell Company membership cards and help the company signing up new customers
- Suggested a new tactic to persuade cancelling membership customers to stay with the company
- Maintained excellent team work and communication well with others team player
- Maintained workplace neat.
Education
Diploma in Hospitality -
PSB Acedamy
Singapore01.2016
Skills
- Adobe Photoshop
- Adobe Illustrator
- Lightroom
- Microsoft product
- Customer Service
- Collaboration
- Time management
- Standard First Aid With CPR + AED
- Product Knowledge
- Sales expertise
- Client Relationship Management
- Direct Sales
- Time Management
- Sales Targeting
Languages
English
Mandarin
Bahasa Melayu
Cantonese
Hobbies and Interests
- Photoshooting
- Jogging
- Dance
Projects
Public Utilies Board Mural Art Painting, Completed a wall drawing by using Adobe Illustrator within a month.
Timeline
Sales Manager
Wine Portal Holding P.L
2022.03 - Current
Graphic Designer
Universal Displays Pte Ltd
2020.12 - 2022.03
Wine Concierge
Wine Portal Holding P.L
2019.03 - 2020.12
Beauty Concierge
The Shilla Duty Free
2017.03 - 2019.03
Customer Service Assistant
Robinson & Co
2015.10 - 2017.03
Diploma in Hospitality -
PSB Acedamy
Similar Profiles
Mee Tin WeeMee Tin Wee
Sales Manager at Wine Portal Holding Pte. Ltd.Sales Manager at Wine Portal Holding Pte. Ltd.
Laszlo BaloghLaszlo Balogh
Legal Assistant at Topkin Law, P.L.Legal Assistant at Topkin Law, P.L.
Rhea Last, PARhea Last, PA
General Surgery at Ron Arison, M.D., P.L.General Surgery at Ron Arison, M.D., P.L.