Mee Tin Wee

Grand Cru Retail

• Kept wine section fully stocked, presentable, and organized by keeping track of sales and inventory.
• Used extensive wine knowledge to build a loyal customer base to increase the likelihood of repeat business.
• Hosted tastings and events to promote brand awareness and increase customer engagement.
• Coaching and monitoring new staff to improve performance.
• Maintain monthly stock counting and providing accurate stock records.
• Answered and resolved all customer queries and concerns by company phone.
• Increased store sales through effective product recommendations and upselling.
• Assist Amex clients (Amex Vouchers, Amex Bundle) via online and offiline.

Private Sales

• Achieved an average of 200 percent of sales goals for three consecutive months.
• Followed the Company policies for price quotations and availability of product to customers.
• Maintain private client relationships and identify proactive ways to continue these relationships and translate these into longer term transactional opportunities
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Used personal relationships, tastings, dinners, and all types of events (private) to build an impressive and important network of private clients resulting in the generation of new and current business.
• Handling and promote pre arrival order likes EP 2020 and EP2021, other winery etc.
• Promoted Wine membership (Park 90 membership) for Park 90 Winebar.

• Creating Graphic including Banner, Poster, Wall mural painting, Backdrop, Signage and Logo for Governments or non-government organization. (PUB, Town councils, SPF, MOH, Active SG, SPF etc).
• Knowledge of large format printing digital imaging printing (PVC Banners, Murals, Vinyl sticker, Floor Graphics Etc).
• Familiar with design software (Photoshop, Illustrator, Canva and Lightroom).
• Employed design fundamentals when selecting typography, composition, layout, and color in design work.

• Used POS system to process sales, returns, online orders.
• Answered questions about store policies and addressed customer concerns.
• Listened to customer needs and desires to identify and recommend optimal wine.
• Collaborated with Sommelier and organize a weekly variety of wine tasting experiences.
• Work closely with all departments. (Logistic department, Marketing department etc).
• Maintain monthly stock counting and providing accurate stock records.
• Taking Pre-sales (EP2019) order and helped company to achieved $1m sales.
• Assist Amex clients (Amex Vouchers, Amex Bundle) via online and offiline.

• Familiar with all company products (Perfume/Cosmetic) and services to be able to answer all passenger questions quickly and efficiently.
• Assist passengers in Pre-order service, guide them to the pickup point and assist them with the home delivery service.
• Collaborated with team members to manage passenger purchases and assist superior to arrange passenger orders record.
• Report sales target to management.