Liang Chen

1. **Managing Distribution Processes**:
- Ensuring smooth distribution processes from the warehouse to retail points.
- Coordinating and supervising transportation and logistics activities.

2. **Inventory Management**:
- Monitoring and managing inventory levels to ensure timely replenishment, avoiding stockouts or overstock.
- Analyzing sales data to forecast demand and adjust inventory strategies.

3. **Supply Chain Coordination**:
- Collaborating with suppliers, warehouses, and retailers to ensure on-time delivery.
- Addressing and resolving issues and obstacles in the supply chain.

4. **Team Management**:
- Supervising and training distribution team members to ensure efficient operations.
- Developing and executing team work plans and goals.

5. **Customer Service**:
- Handling customer complaints and issues, providing excellent customer service.
- Ensuring customer satisfaction with product delivery and quality.

6. **Cost Control**:
- Controlling and optimizing distribution costs, seeking cost-saving opportunities.
- Analyzing and reporting distribution expenses to ensure operations stay within budget.

7. **Data Analysis and Reporting**:
- Analyzing sales and inventory data, generating reports to support decision-making.
- Identifying trends and opportunities, making recommendations for improvements.

8. **Promotion Planning**:
- Designing and implementing monthly promotion plans to attract customers and boost sales.
- Collaborating with the marketing team to determine promotional strategies and activities.

9. **Customer Relationship Management**:
- Building and maintaining relationships with key customers to ensure customer satisfaction.
- Regularly communicating with customers to understand their needs and feedback, taking actions to improve service.

10. **Performance Achievement**:
- Setting monthly sales targets and developing strategies to ensure these targets are met.
- Analyzing performance data, identifying sales trends and opportunities, and taking action to improve sales.
- Motivating and managing team members to ensure they strive to achieve performance goals.
- Developing and executing action plans to address underperformance issues.