CHIOK KAH WAI
Summary
Dynamic technician with a proven track record at Fulco AutoCare PTE LTD, excelling in troubleshooting and quality control. Recognized for enhancing customer satisfaction through effective communication and prompt solutions. Skilled in installation and repair, while fostering a collaborative work environment that promotes teamwork and efficiency.
Overview
2026
2026
years of professional experience
Work History
Technician
Thiam Heng Huat PTE LTD
Workshop Supervisor
Fulco AutoCare PTE LTD
08.2023 - Current
- Managed workshop schedules and resources, ensuring timely completion of projects within budget constraints.
- Increased customer satisfaction by effectively addressing concerns, troubleshooting issues, and providing prompt solutions.
- Monitored quality control measures to ensure all products met company standards before being shipped out to customers.
- Utilized specialized tools, diagnostic equipment and software to diagnose and troubleshoot complex mechanical issues.
Technician
Wearnes Automotive
05.2014 - 08.2015
- Managed workshop schedules and resources, ensuring timely completion of projects within budget constraints.
- Maintained neat and clean work areas to maximize efficiency and safety.
- Designed custom storage solutions for the workshop that maximized space utilization while maintaining organization.
- Increased customer satisfaction by effectively addressing concerns, troubleshooting issues, and providing prompt solutions.
- Monitored quality control measures to ensure all products met company standards before being shipped out to customers.
- Utilized specialized tools, diagnostic equipment and software to diagnose and troubleshoot complex mechanical issues.
- Fostered a positive work culture by promoting open communication, teamwork, and recognition of individual achievements.
- Kept team members on task with hands-on supervision and coaching.
Education
Sijil Kemahiran Malaysia (SKM) Level 3 -
DESPARK College
Malaysia 04.2008
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Written/Verbal communication
- Troubleshooting
- Installation and repair
- Maintenance and repairs
Timeline
Workshop Supervisor
Fulco AutoCare PTE LTD
08.2023 - Current
Technician
Wearnes Automotive
05.2014 - 08.2015
Technician
Thiam Heng Huat PTE LTD
Sijil Kemahiran Malaysia (SKM) Level 3 -
DESPARK College
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