Law Chew Kwong
Jurong West
Overview
6
6
years of professional experience
Work History
Customer Service Officer
Mentor Media
09.2023 - Current
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
Logistics
Avant Logistic Service
03.2020 - 01.2023
- Preparing Sales and item for delivery and for sending to For the next day
- To ensure Items in ready Condition send out for delivery.
Retail Sales
Golden Village
04.2018 - 03.2020
- Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays
- Identified and maximized sales opportunities, and increased customer retention rates.
Education
Social Media Advertising Professional -
FirstCom Academy
08.2023
Professional Leadership and Business Development -
FirstCom Academy
08.2023
Google Marketing Professional -
FirstCom Academy
07.2023
Nitec -
ITE Central
12.2015
Skills
- Adaptability
- Communication
- Customer Service
- Excellent Communication Skills
- Communication Skills
Details
Jurong West, 641651, 96739731, raitoright@gmail.com, 04/26/97, Singaporean
Hobbies and Interests
Gaming
Timeline
Customer Service Officer
Mentor Media
09.2023 - Current
Logistics
Avant Logistic Service
03.2020 - 01.2023
Retail Sales
Golden Village
04.2018 - 03.2020
Social Media Advertising Professional -
FirstCom Academy
Professional Leadership and Business Development -
FirstCom Academy
Google Marketing Professional -
FirstCom Academy
Nitec -
ITE Central