Overview
Work History
Education
Skills
Details
Hobbies and Interests
Timeline
Generic

Law Chew Kwong

Jurong West

Overview

6
6
years of professional experience

Work History

Customer Service Officer

Mentor Media
09.2023 - Current
  • Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.

Logistics

Avant Logistic Service
03.2020 - 01.2023
  • Preparing Sales and item for delivery and for sending to For the next day
  • To ensure Items in ready Condition send out for delivery.

Retail Sales

Golden Village
04.2018 - 03.2020
  • Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays
  • Identified and maximized sales opportunities, and increased customer retention rates.

Education

Social Media Advertising Professional -

FirstCom Academy
08.2023

Professional Leadership and Business Development -

FirstCom Academy
08.2023

Google Marketing Professional -

FirstCom Academy
07.2023

Nitec -

ITE Central
12.2015

Skills

  • Adaptability
  • Communication
  • Customer Service
  • Excellent Communication Skills
  • Communication Skills

Details

Jurong West, 641651, 96739731, raitoright@gmail.com, 04/26/97, Singaporean

Hobbies and Interests

Gaming

Timeline

Customer Service Officer

Mentor Media
09.2023 - Current

Logistics

Avant Logistic Service
03.2020 - 01.2023

Retail Sales

Golden Village
04.2018 - 03.2020

Social Media Advertising Professional -

FirstCom Academy

Professional Leadership and Business Development -

FirstCom Academy

Google Marketing Professional -

FirstCom Academy

Nitec -

ITE Central

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Law Chew Kwong