Outdoor activity
Muhd Khaireen
Operational Management
Summary
Qualified Senior Security Officer with comprehensive background in security management and crisis response. Proven track record of enhancing safety protocols and reducing security incidents. Demonstrated ability to manage teams effectively and implement strategic security measures.
Overview
10
10
years of professional experience
10
10
Certifications
2
2
Languages
Work History
Senior Security Officer
Securistate Pte. Ltd
Woodlands Sq
06.2025 - 04.2026
- Ensured compliance with relevant industry regulations and standards through diligent policy enforcement and regular updates as needed.
- Reviewed existing security measures on an ongoing basis, identifying areas for enhancement or adaptation based on changing circumstances or new threats faced by the organization.
- Improved response times to incidents with streamlined communication processes between team members.
- Led a team of junior security officers, providing guidance and support in their professional development journeys.
Sushi Apprentice/Assistant Kitchen Staff Member
Kai Kai Sushi & Grill by Teppei
435 Orchard Rd, #04-22, Singapore 238877
02.2024 - 07.2024
- Improved communication between apprentices and supervisors by acting as a liaison and addressing concerns promptly.
- Maintained accurate records of apprentice performance, enabling effective tracking of growth and goal achievement over time.
- Facilitated workshops focused on skill development, boosting apprentice confidence levels and abilities.
- Managed inventory of tools, supplies, ensuring availability for all apprentices during their training process.
- Promoted a culture of continuous learning through regular feedback sessions, fostering an open exchange of ideas among team members.
- Successfully completed assigned tasks alongside apprentices demonstrating proper techniques for quality results.
Cashier/Kitchen Assistant
MoMiJi Cafe
9 King Albert Park, KAPMall, #01-37 598292
10.2021 - 11.2023
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
Cafe Manager
Gelato Cafe & Co.
No. DV02-12, Country Garden Danga Bay, Lot PTB 220
02.2023 - 07.2023
- Improved customer satisfaction by implementing efficient service procedures and staff training programs.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
- Maximized profitability through cost control measures, including mindful purchasing decisions and labor management.
- Handled business administration functions such as payroll, cash register counting, and supply ordering.
Security Officer/Senior Security Officer
Strive Security PTE LTD
02.2021 - 04.2021
- Access control
- Patrol
- Clocking
- CCTV
- Traffic control
- Loading Bay
- Deploy officer
- Ensure visitor scan SafeEntry
Security Officer
HawkEye Security Solution PTE LTD
07.2020 - 12.2020
- Access control
- Patrol
- Clocking
- CCTV
- Traffic control
- Loading Bay
- Ensure visitor scan SafeEntry
Supervisor/Manager
Ordinary Burger
06.2019 - 06.2020
- Lead my staff and make sure everything is running smoothly
- Check and count the inventory to make sure everything is accounted for to run the operation
- Provide customer service and handle complaints if any
- Making sure the place is clean and tidy at all times
- Plan staff schedule for the week
- Purchasing of stocks when running low
Cafe Supervisor
GoNuts Cafe
11 Sin Ming Road Thomson V, Two, 575629
09.2016 - 01.2018
- Scheduled and received beverage and food deliveries, thoroughly checking delivery contents to verify product quantity and quality.
- Ensured strict compliance with local food safety guidelines through regular audits and staff training sessions.
- Enhanced customer satisfaction by efficiently managing cafe operations and addressing guest concerns promptly.
- Managed display products effectively to achieve consistent sales with minimal waste.
- Secured daily cash by verifying totals and making nightly deposits.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Streamlined inventory management processes for improved accuracy and reduced waste.
Education
High School Diploma -
Si Ling Secondary School
04.2001 -
Skills
Access control
Managing operations and efficiency
Adaptability
Situational awareness
Threat assessment
Traffic control
Operations management
Decision-making
Customer service
Schedule preparation
Risk management
Multitasking Abilities
Certification
Guard and Patrol
Timeline
Senior Security Officer
Securistate Pte. Ltd
06.2025 - 04.2026
Security Surveillance Management-2
04-2025
Sushi Apprentice/Assistant Kitchen Staff Member
Kai Kai Sushi & Grill by Teppei
02.2024 - 07.2024
Cafe Manager
Gelato Cafe & Co.
02.2023 - 07.2023
Cashier/Kitchen Assistant
MoMiJi Cafe
10.2021 - 11.2023
Food Safety and Hygiene-1
04-2021
Security Officer/Senior Security Officer
Strive Security PTE LTD
02.2021 - 04.2021
Respond to Fire Emergency in Buildings
12-2020
Access Control Management
10-2020
Crowd and Traffic Control Management
08-2020
Deterrence
08-2020
Deterrence
07-2020
Security Officer
HawkEye Security Solution PTE LTD
07.2020 - 12.2020
Threat Observation
03-2020
Guard and Patrol
02-2020
Incident Response
02-2020
Supervisor/Manager
Ordinary Burger
06.2019 - 06.2020
Cafe Supervisor
GoNuts Cafe
09.2016 - 01.2018
High School Diploma -
Si Ling Secondary School
04.2001 -
Work Preference
Work Type
Full TimeLocation Preference
HybridImportant To Me
Career advancementWork-life balanceCompany CultureWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Achieved Soldier of the month through effectively helping peers with designated task.
Interests
Languages
English
Elementary (A2)
Malay
Elementary (A2)