Muhammad Zulhilmi
Overview
10
10
years of professional experience
Work History
Senior Security Officer
Prosegur
05.2022 - Current
- Managed access control systems effectively, ensuring only authorized personnel were granted entry to restricted areas.
- Ensured a safe work environment by monitoring surveillance systems and addressing potential threats promptly.
- Maintained detailed records of all security-related activities for accurate reporting and analysis purposes.
- Conducted thorough investigations into reported incidents, leading to appropriate disciplinary action when necessary.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Issued access cards to authorized personnel to monitor access points.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Wrote detailed reports of all security breaches and investigations.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Monitored CCTV cameras and alarm systems for security breaches.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Security Officer
Prosec
01.2021 - 05.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Auxiliary Police Officer
Cisco
Simgapore
05.2017 - 01.2021
Auxiliary Police Officer
Aetos
Singapore
04.2015 - 07.2017
- Assisted with traffic control during major incidents, contributing to a smoother flow of vehicles and reducing congestion.
- Developed strong working relationships with fellow auxiliary officers as well as regular police personnel fostering teamwork and collaboration towards common goals.
- Supported local law enforcement officers in controlling large events, ensuring crowd management, and maintaining order.
- Enhanced public safety by conducting regular foot patrols and maintaining vigilance for any suspicious activities.
- Maintained proficiency in using various law enforcement tools such as radio systems, handcuffs, batons, among others.
- Provided backup support for police officers on duty, increasing their efficiency in responding to emergencies.
Education
Nitec - Chemical Process Technology
Ite Collage East
01.2012
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- CCTV monitoring
- Surveillance
- Emergency response
- Access control
- Patrol operations
- Relationship building and management
- Security screenings
- Visitor tracking
- Access control management
- Security equipment operation
- Metal detector operation
- Personnel screening
- Weapons training
- Arrest procedures
- Operations management
- Law enforcement background
- Crisis management
- Security systems
- Bomb threat procedures
- Alarm monitoring
- Access badge distribution
- First aid and CPR certified
- Shift work experience
- Patrolling
- Workplace safety
- Verbal and written communication
- Security camera monitoring
- First aid certified
- Emergency awareness
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Timeline
Senior Security Officer
Prosegur
05.2022 - Current
Security Officer
Prosec
01.2021 - 05.2022
Auxiliary Police Officer
Cisco
05.2017 - 01.2021
Auxiliary Police Officer
Aetos
04.2015 - 07.2017
Nitec - Chemical Process Technology
Ite Collage East