Jun Hao Tan

• Handled full spectrum of vessel operations at Jurong Port, including NOA preparation, cargo document verification (BLs, packing lists, LOAs, permits), and DG Declaration submissions via DigitalPort.
• Applied for port clearance, Advance Arrival (AA), and Advance Departure (AD) through DigitalPort; booked pilots via PSA Marine portal and coordinated tug services for berthing/unberthing.
• Coordinated cargo release with vessel owners and issued Electronic Delivery Orders (EDO) and official receipts.
• Oversaw bunkering at anchorage and ensured compliance with port regulations and timelines.
• Maintained smooth communication with stakeholders and service providers to ensure quick turnaround and operational efficiency.
• Managed post-voyage processes, including charter party compliance and settlement of freight, demurrage, and detention claims.
• Monitored vessel performance and proactively updated stakeholders on delays or port schedule changes to minimize disruptions.

Planning & Coordination

• Ensured seamless Prime Mover (PM) supply, achieving zero missed close connections for Out Of Gauge (OOG) and Dangerous Goods (DG) shipments via Inter-Gateway Barge (IGB).
• Coordinated with Yard Operations department to guarantee smooth equipment support in reducing turnaround times for PM drivers.
• Maximized efficiency, achieving PM turnaround times under 30 minutes through effective capacity planning.
• Acted as the primary point of contact for exception management, swiftly resolving operational challenges to maintain flow.

Operations Optimization

• Boosted PM productivity while maintaining strict compliance with terminal regulations.
• Maintained a perfect record of missed connections by implementing strategic solutions for time-sensitive operations.
• Ensured accurate and timely shift reports, meeting all KPIs for reefer unplugging and efficient PM deployment.

Safety & Compliance

• Reduce accidents on public roads through rigorous safety protocols and conducting safety check via CCTV or on ground.
• Upheld PSA’s corporate standards by minimizing disruptions on public roads and strictly adhering to safety regulations.

Team Leadership

• Promoted driver punctuality and streamlined shift transitions, enhancing operational efficiency and team performance.

Reason for leaving: Looking to expand my experience beyond port operations into wider areas of maritime and shipping services.

• Oversee maintenance and organization of the Praisehaven Retreat Centre during non-office hours, ensuring a welcoming environment for guests.
• Issued apartment keys to incoming guests and addressed guest requests promptly outside regular office hours.
• Assisted the Centre Manager in facilitating quick room turnover during peak periods, enhancing overall guest satisfaction.
• Collected outstanding payments and accurately accounted for them with the finance assistant.
• Delegated the cleaning of the apartments to the housekeepers.
• Addressed phone calls and responded to inquiries from the callers.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.

Reason for leaving: Enlisting to National Service (NS)