YVONNE LIM XIAO YAN
S(370024)
Summary
Dedicated professional with extensive experience in logistics, customer service, administrative management, and clinical support. Proven track record in streamlining operations, ensuring compliance, and enhancing customer satisfaction. Skilled at navigating complex operational environments with meticulous attention to detail and a commitment to excellence.
Overview
14
14
years of professional experience
Work History
Shipping Executive
Kimxin SCM Pte Ltd
07.2024 - Current
- Streamlined sea import operations, incorporating Road Feeder Services for optimal transport coordination.
- Expertly managed import documentation procedures to maintain compliance and facilitate timely cargo clearance.
- Fostered strong relationships with carriers to guarantee seamless vessel arrival and cargo handling processes.
Freight Executive
One Atoms Global Pte Ltd
01.2022 - 01.2024
- Managed air and sea imports and exports, including Road Feeder Services, ensuring efficient transport and compliance with logistics standards.
- Handled freight import documentation to support freight forwarding operations.
- Collaborated closely with local and overseas agents and customers to ensure smooth shipping operations.
- Negotiated rates with carriers and arranged for customs clearance to optimize logistics and cost-efficiency.
Warehouse Operation Administrator
One Atoms Global Pte Ltd
01.2020 - 01.2022
- Planned delivery routes and managed the delivery timeframe by efficiently sorting cargo.
- Coordinated directly with customers to schedule deliveries, ensuring timely and accurate service.
- Handled customer feedback, addressing concerns and implementing solutions to enhance satisfaction.
- Developed delivery schedules to optimize route efficiency and reduce transit times.
Senior Clinic Assistant
Healthcare Medical @ Railmall
01.2011 - 01.2020
- Assisted doctors with procedures and medication dispensary, ensuring high-quality patient care.
- Managed medical appointments, arranged for relief doctors, and oversaw overall clinic operations.
- Conducted inventory stocktaking and processed insurance claims for accurate and timely submissions.
- Provided consistent and reliable support across two clinic outlets in Kovan and Railmall.
Education
Applied Management In The Future Workplace Diploma - undefined
Ngee Ann Polytechnic
03.2024
IGCSE Cambridge - undefined
Kaplan Higher Education Academy
06.2023
PDVL - undefined
Land & Transport Authority
01.2019
Workplace Literacy - Reading – Level 7, Listening – Level 7, Speaking – Level 6
CES
01.2018
GCE O - undefined
Private
01.2013
GCE N - undefined
Private
01.2011
School of -PSLE -
Xishan Primary School
01.2007
Skills
- Strong knowledge of inbound/outbound operations, freight forwarding, and ecommerce logistics
- Excellent communication and interpersonal skills, with the ability to coordinate effectively with team members and customers
- Proficient in Microsoft Office Suite and other relevant logistics software
LANGUAGES
English (Fluent)
Upper intermediate (B2)
Chinese (Mandarin)
Upper intermediate (B2)
Timeline
Shipping Executive
Kimxin SCM Pte Ltd
07.2024 - Current
Freight Executive
One Atoms Global Pte Ltd
01.2022 - 01.2024
Warehouse Operation Administrator
One Atoms Global Pte Ltd
01.2020 - 01.2022
Senior Clinic Assistant
Healthcare Medical @ Railmall
01.2011 - 01.2020
Applied Management In The Future Workplace Diploma - undefined
Ngee Ann Polytechnic
IGCSE Cambridge - undefined
Kaplan Higher Education Academy
PDVL - undefined
Land & Transport Authority
Workplace Literacy - Reading – Level 7, Listening – Level 7, Speaking – Level 6
CES
GCE O - undefined
Private
GCE N - undefined
Private
School of -PSLE -
Xishan Primary School
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