Jun Hao Tan

Documentation Management:

• Prepared Notices of Arrival (NOA) based on cargo manifests.
• Verified shipping documents including bills of lading, packing lists, Letters of Authorization (LOA), and relevant permits.
• Coordinated with vessel owners for cargo release and issued Electronic Delivery Orders (EDO) and official receipts accordingly.
  

Operations:

• Managed vessel operations at Jurong Port and coordinated bunkering activities at anchorage, ensuring timely execution and adherence to port regulations.
• Prioritized fast turnaround and operational efficiency through effective communication with stakeholders and service providers.
  

Post Fixture:

• Managed post-voyage operations, ensuring compliance with charter party terms and efficient processing of freight, demurrage, and detention claims.
• Monitored and updated stakeholders on vessel performance, delays, and changes in port schedules, minimizing any operational disruption.

• Ensured seamless Prime Mover (PM) supply, achieving zero missed connections for Out Of Gauge and Hazardous Goods shipments.
• Coordinated Yard Crane operations to guarantee smooth vessel shifts and optimized berthing schedules, reducing turnaround times.
• Maximized payload efficiency, achieving PM turnaround times under 30 minutes through effective capacity planning.
• Acted as the primary point of contact for exception management, swiftly resolving operational challenges to maintain flow.
• Boosted PM productivity while maintaining strict compliance with governmental regulations.
• Maintained a perfect record of missed connections by implementing strategic solutions for time-sensitive operations.
• Ensured accurate and timely shift reports, meeting all KPIs for reefer unplugging and efficient PM deployment upon disconnection.
• Achieved zero accidents through rigorous safety protocols and comprehensive loss control management.
• Upheld PSA's corporate standards by minimizing disruptions on public roads and strictly adhering to safety regulations.
• Promoted driver punctuality and streamlined shift transitions, enhancing operational efficiency and team performance.

Reason for leaving: Looking for new challenges & growth

• Responsible for maintaining the cleanliness, safety, and overall order of the Retreat Centre outside regular office hours
• Handle guest check-ins, including issuing keys and responding promptly to guest requests and concerns after office hours
• Manage walk-in bookings, telephone reservations, and requests for extensions of stay in a courteous and efficient manner
• Assist the Centre Manager in ensuring a quick and smooth turnover of rooms during peak periods to optimize occupancy
• Collect outstanding or remaining payments from guests and accurately account for all funds to the Administrator

Reason for leaving: Enlisting to National Service