Jacinta Balan

• Handle finance, communication, child's profile documentation, subsidies matters, staff matters, procurement, admin support, and other tasks

1. Prepare FCB for all classes beginning of the year

CASH/CHQ/ NETS Collections & Banking

2. NETS settlement daily, fee reconciliation daily collection (cash/cheque/Nets) is tallied with daily cashier closing

3. Banking cash/ chq collection: Cash/Cheque banking, prepare bank in slip, ensure cash is tallied with bank slip & check the cheque number is written correctly in bank slips & Ensure BIS is correctly written correctly

Monthly Submission of Finance Documents (FCB): Closed monthly account

4. Monthly Submission of Finance Documents (FCB): Closed monthly account, update/record all payment in FCB book, closed monthly collection payment, photocopy and send to Admin team office. Ensure outstanding are cleared on time. Update all collections include outing, purchase of uniform, etc. Update / record all payments in FCB, closed monthly collection, photocopy and send to EP team's office

5. Send letter to parent to inform them that the giro collection is unsuccessful. (As our centre is implementing cashless collection, we strongly encourage parents to pay thru NETS or Cheque

6. Issue of receipts for monies received

Arrears Management

7. Follow up on outstanding/long overdue invoices for Payment, Monitor & keep track of arrears report, print outstanding payment on log sheet (documentation), send reminder to parents to settle outstanding fees / send payment advice / reminder for late payments of monthly fee, follow up with calls

Payment Voucher

8. Payment Voucher: verify all account against Invoices and delivery -Currently applied to pilot centres (AX)

9. Acknowledgement good received.

10. Collect all invoices and ensure bill correctly

11. Issue PV and submit to Admin Team office for EA & EP's signature

Petty cash Submission

12. Petty cash for submission to EP Team. Ensure supporting documents are correct and up to date

13. Ensure booklets (PV & PCV) are readily available to raise & not wait for last page before requisite for a new one

Financial documentation / filing

14. Maintain proper filing system for all documents, such as PV, PCV, FCB Payroll, student's portfolio, etc.

15. Dispatch accounting documents/submission to PCF HQ

Student Management System (SMS)- System entry

16. Update child profile, including new registration

17. Update GIRO application once approval return from the bank and check the status if it is being rejected

18. Perform monthly Fees processing

19. To check the allocate of Child's subsidy before fee processing

20. Ensure the children are correctly billed for the month before confirm by Principal

21. Proceed with the needed fee contra/offset after CP confirm Fee Processing

22. Upon Confirmation of Fee Processing, to check Giro Verifications before HQ send for deduction.

23. Check & verify unsuccessful giro/ erroneous. Blocking /Unblocking of invoices for giro deduction.

24. Collect payment by cash/giro/check -update and print receipt for parent

25. Print of all official receipts whether through GIRO, or Credit Utilization and give to parents.

26. Print any outstanding fee and remind parents for the payment.

27. Print and check on the center arrear.

28. Check on payments/accounts receivable and assist in sending out reminders for payment

29. Monthly Closing for FCB and Period Closing for Subsidy

30. Generate and print all payment reports and submit to HQ before the 5th of the month

Human Resource Information System (HRIS)

31. Submit claims to EA for approval

32. Proper filing of teacher's medical leave & maintain record for tracking

33. Prepare reimbursement of payroll for relief staff

34. Prepare Dental/Medical reimbursement in excel listing for monthly submission

35. Collate Relief Teachers Payment fro submission to EP Team

36. Keep track of Long service awards and birthdays

Admin Support

38 Communication

39 Handle calls, emails, walk-in enquiries

40 Mail letters to respective institution

41 Child's Profile documentation

42 Maintain Interest List/ RMS (CC)

43 Manage Centre Admin Files (Students)

Maintain & keep records, filling of documents, perform data-entry, printing

Data entry upon registration, update systems database to capture accurate information and track the progress of enrolled children.

44 Prepare Class Register at the beginning of the year

45 Handle Child Registration

46 Update of child's emergency contact

47 New registrations, update all necessary record and emergency file

48 Assist centres in updating of CCLS (e.g., new enrolment, withdrawal, promotion, notification of changes (CC)

49 Subsidies matters

50 Administration of Subsidies and Fees Updates in Childcare Link (*KiFAS & CC subsidies which ever applicable)

51 Application of KiFAS (KN)

Application of various subsidies, SUG, Financial assistance, change in applicant, spouse's working status and etc.).

52 Maintain Monthly Parent sign in and out record book.

53 File/Archive of Operational Forms/ Documents, PV, PCV, etc.

54 Staff matters

55 Follow up on medical claim/leave, annual leave application form

56 Procurement

57 Order of items e.g. groceries, detergents, sundry and stationery (ad-hoc basis)

58 Order wet rations, groceries, toiletries and stationery for centre.

59 Order of resources such as groceries, toiletries and stationaries

60 Support the teachers in daily admin roles and keep stock of stationery supplies for the teachers need

61 Raise purchase requests for all approved purchases for the necessary approvals and verify invoices for the raised purchases upon delivery of goods and services

62 Source of outing venue for the student

63 Centre Events (adhoc) - liaise and arrangement

64 Assist on any ad-hoc tasks as required by the department.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Scheduled office meetings and client appointments for staff teams.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Assisted development and implementation of new administrative procedures.
• Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.

• Assist in the formulation and implementation of Admin Department's business plans, maintain information dissemination and communication channels, maintain document control and filing systems, support the company's IMS, look after all insurance policies or matters of the company, ensure legal/statutory compliances are followed, participate and contribute actively in various working committees, maintain discipline and cohesiveness of staffs, write to internal or external customers effectively and concisely, implement and enforce company's rules and regulations, mediate employees' conflicts, responsible for corporate advertising and public relations activities, responsible for the purchase of office stationery and maintenance of office equipment, perform any other related duties as assigned

• Receptionist, sales and purchasing, account payable, controlling and maintaining documentation, quotation
• Facilitated smooth handover of completed projects by ensuring all necessary documentation was archived and easily accessible for future reference.
• Improved document management efficiency by implementing a digital filing system and reducing physical paperwork.
• Maintained high levels of accuracy in document processing, ensuring all updates were completed promptly and correctly.

• In charge of poultry, maintain stock movement, stock inventory, cashier
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Improved customer satisfaction by providing efficient and accurate cashiering services.
• Maintained a clean and organized work area, promoting a professional environment for customers.
• Reviewed new promotions and monitored price changes.
• Established rapport with regular customers, fostering loyalty and contributing to an increase in repeat business.
• Developed strong product knowledge, enabling effective recommendations tailored to individual customer needs.
• Used POS system to enter orders, process payments and issue receipts.
• Conducted inventory counts by adding each item in stock and documenting in computer system.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
• Performed cash, card and check transactions to complete customer purchases.
• Demonstrated adaptability by quickly mastering new software applications as needed for various tasksprojects.

• Screening of baggage and people to weed out incriminating elements, rosters and deployment of manpower
• Screened passengers per day by verifying ID's and boarding passes.
• Supported emergency response efforts by collaborating closely with airport authorities and first responders during critical events.
• Identified potential threats by analyzing passenger behavior and reporting suspicious activities to supervisors.
• Participated in regular evaluations conducted by higher authorities, demonstrating proficiency in aviation screening techniques.
• Participated in ongoing training sessions to continuously improve skills related to aviation security practices.
• Conducted efficient screenings of carry-on baggage by operating X-ray machines according to established protocols.
• Conducted thorough pat-down searches when necessary, adhering strictly to privacy standards while prioritizing safety.
• Conducted regular patrols of key areas to spot and control security concerns.
• Used explosive detection machines and chemical swab systems to identify potential hazards.

• Checking and analyzing of computer spare parts

• Responsible for sales items in Watson
• Increased sales by building strong customer relationships and providing excellent service.
• Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
• Built rapport with repeat customers, fostering long-term loyalty to the brand.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Supported store management with administrative tasks such as scheduling appointments or updating client records.
• Gathered and prepared sales materials in preparation for sales meetings.
• Managed efficient cash register operations.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Developed strong rapport with customers and created positive impression of business.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.