Naaman Loh Yock Heng
Project Management
Singapore,Block 139 Lorong Ah Soo #04-193
Summary
Motivated professional seeking a challenging position in the built environment to gain comprehensive exposure and development opportunities for long-term career growth. Highly organized and dedicated with a strong work ethic, focused on delivering results and providing excellent service. Thrives under high-pressure situations and fast-paced environments. Possesses exceptional written and oral communication skills, as well as excellent interpersonal abilities. Works effectively both independently and as a collaborative team player. Demonstrates a passion for learning, coupled with meticulous analytical skills. Approaches tasks with a positive attitude and a diligent work ethic. Known for maintaining good integrity, displaying strong responsibility, and having a pleasant personality.
Overview
2025
2025
years of professional experience
13
13
years of post-secondary education
Work History
Senior Executive / Project & Facilities Management/ Sparkletots Childcare Centre
PAP COMMUNITY FOUNDATION (PCF)
1 2017 - Current
- Play a key role at the largest Anchor Operator of Childcare services under PAP Sparkletots in the planning & development of Childcare center from conceptual planning to completion, to achieve best result in design, time, cost and quality
- Preparation of tender specifications, procurement exercises and conduct site visit with Qualified Person (QP), Professional Engineers (PE) & Main Contractors
- Award and issue Letter Of Award (LOA) to QPs & Main Contractors, oversees the implementation of various construction running concurrently and multi task from site discussion, confirmation of drawings, sourcing of quotations, being a Project Manager from start to completion of projects and representing PCF Sparkletots as an owner and set out the requirement and construct the Childcare Centre as per specifications of PCF Standard Operation Procedures (SOP)
- Directly involve and liaise with regulatory government agencies on matters pertaining to Childcare/Kindergarten center
- Eg: Early Childhood Development Agency (ECDA/ License to operate), Ministry Of Social And Family Development (MSF), SCDF (Waiver/Fire Compliances/ Audit Checks/ TFP/FSC), BCA (TOP/CSC), HDB (Landowner Endorsement/Permits/NOA), PUB (Sanitary/Plumbing/Public Sewer) & NEA (Environment/Waste/Noise) & others agencies
- Overseeing estate management work and is responsible for the smooth and efficient operations of the property under my purview, assist in the supervision of center repair/ Cyclical Maintenance matters and ensure consistency and compliance with authorities specifications and building regulations
- Being a ground representative working with Minister, Member Of Parliament (MPs) related to and answer queries to Building & Estate matters for 'Meet The People Session' (MPS Wards) and attend meetings, execute workflow to consultants & contractors to meet datelines
Facilities Manager / Singhealth Polyclinics
SURBANA JURONG PTE LTD
01.2016 - 01.2017
- Overall facilities management of Singhealth Polyclinics (SHP) at Bukit Merah, Queenstown, Tiong Bahru, Geylang, Bedok, Tampines, Pasir Ris & Sengkang
- Ensure the essential services are properly maintain and executed for ACMV, Electrical, Building & Structural, Plumbing, Fire Protection System, Lifts, and Security Decams
- Making sure all the polyclinic are running smoothly and safely during operating hours
- Ensure that Risk Management and Risk Assessment Reports that comply fully with the Ministry of Manpower (MOM)'s requirements are carried out before the commencement of any works in SHP
- Investigate faults, breakdown, troubleshoot and carry out rectification works
- Ensure licenses are renewed for Fire Cert (SCDF), Water Tank Washing (PUB), Electrical License Renewal (EMA), Medical Equipment Autoclave/Pressure Tank (MOM)
Facilities Manager / Mapletree Industrial Trust
SURBANA JURONG PTE LTD
01.2012 - 01.2016
- Oversee the daily operation for Mapletree Industrial Trust building at Bukit Merah, Lower Delta and Commonwealth
- Ensure, plan and managing the resources and lead a team of property officers and technical officers to run the day-to-day Facilities operation
- Audits checks for compliance eg: Fire audit, Safety audit, risk management plan and also being a part of internal audit team to audit fellow colleagues' job site and documentations are in place
- Planning and execution of all M&E periodic preventive maintenance, repair and replacement programmes
- Ensuring that all statutory requirements and licenses are complied with NEA, PowerGrid, BCA, SCDF and PUB
- Execute duties as per Contract specifications, calling of Invitation to Quote (ITQ) under company financial regulation requirements and Project Management of work orders from start to completion of works order
- Managing multi-disciplinary teams of subcontractors of FMC to perform the works so as to ensure that there is no disruption to its service provision to the property and/or Mapletree
- Providing leadership to continually improve FMC's service delivery
- Performance monitoring of in-house operations staff and subcontractors
- Resolution of issues between Mapletree and the tenants
- Executing and other work necessary for necessary for effective operations of the property or as directed by Mapletree
- Testing of fire safety systems to ensure that they are in good operating condition
- Attend to tenants' feedbacks and complaints promptly and diligently
Assistant Facilities Manager
JURONG INTERNATIONAL - (SMM Pte Ltd)
01.2009 - 01.2011
- Ministry Of Education (MOE), appointed Managing Agent under Facilities Department
- Carry out audits check on MOE appointed Schools Term Contractors on Building & Structural, Mechanical & Electrical, Security and Cleaners
- Carry out independent audits on lapse of service by term contractors and advise MOE HQ to recommend Liquidated Damages (LD)
- Approve and monitor quotations by contractors before recommendation for school management to carry out improvement work
- If a school is under financial woes for upgrading, liaises and write to MOE for additional funding on General Repair & redecoration (GR&R) for upgrading of schools facilities
- Assist the MOE school clusters meeting, recommending, and advise on cyclical maintenance issues, engagement of consultants for project implementation on A&A works and GR&R for schools
- Project Management for projects approved from initial planning stage to execution and final handover
- Attend to Principals and Operation Managers, for issues related to safety, building and securities in the school compound, and build a conducive and engaging relationship among the MOE management
- Ensured compliance with local building codes, regulations, and industry best practices throughout all aspects of facility management.
- Coordinated with other departments during large-scale events or projects to ensure seamless integration of facilities-related tasks into overall plans.
- Improved facility efficiency by implementing preventative maintenance programs and scheduling regular inspections.
- Enhanced tenant satisfaction through prompt resolution of maintenance requests and proactive communication with occupants.
- Managed a team of maintenance technicians, providing training and guidance to ensure optimal performance.
- Streamlined work order processes by implementing an efficient tracking system that improved response times for maintenance requests.
- Achieved high levels of cleanliness across all areas of the facility by establishing thorough custodial schedules.
- Collaborated with management on long-term capital projects, assisting in the development of budgets and timelines for completion.
- Conducted routine audits of building systems to identify areas for improvement or potential issues requiring attention.
- Led employee training sessions on workplace safety guidelines, reducing the number of incidents occurring within the facility.
- Contributed to the development of facility policies and procedures, ensuring a consistent and cohesive approach to management.
- Assisted in the procurement of equipment and materials for facility operations, researching options to obtain the best quality at competitive prices.
- Implemented energy-saving initiatives, resulting in reduced utility costs and a greener facility footprint.
- Coordinated space planning efforts, optimizing layouts for maximum functionality and productivity within the facility.
- Reduced operational costs by negotiating contracts with service providers and monitoring expenses to stay within budget.
- Established strong relationships with vendors, ensuring timely delivery of goods and services at competitive prices.
- Assisted in emergency response planning, developing procedures to handle various scenarios effectively and safely.
- Developed safety protocols and conducted regular drills to maintain a safe working environment for employees and visitors.
- Maintained detailed records of all facility operations, including work orders, equipment logs, and regulatory documentation.
- Supervised renovation projects from inception to completion, managing contractors while minimizing disruption to daily operations.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
- Maintained inventory and ordered supplies to keep facility resources readily available.
- Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
- Conducted inspections of facility grounds, external structure, systems and equipment.
- Monitored electricity, gas and water systems for proper function to minimize costs.
- Tracked and documented operational and financial records to perform analysis of performance and costs.
- Led facility management staff and consultants in producing business plan that focused on facility operations.
- Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
- Managed parking and transportation systems by monitoring parking areas and transport services to promote easy accessibility for occupants.
- Prepared reports and schedules with accuracy.
- Maintained facility grounds, equipment, and safety compliance.
- Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.
- Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.
- Developed and oversaw budgets for facilities and worked within cost restraints.
- Reviewed and oversaw construction and renovation projects.
- Ordered, maintained and distributed supplies and inventory.
- Oversaw annual budget to handle supply, labor and maintenance needs.
- Established and maintained relationships with external vendors for prompt restocking of needed items and supplies.
- Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
Interior Designer
SYSTM PTE LTD
01.2007 - 01.2009
- Overall project management & supervisory for residential projects
- Prepare sales quotation & negotiation
- Budget planning
- Provide advice on interior design factors, such as Space Planning, Layout Planning and types of materials to use
- Proposing of colour schemes, and colour coordination
- Liaise with clients, sub-contractors & suppliers
Education
Bachelor of Science - Quantity Surveying
Heriot Watt University
04.2001 - 01.2013
Specialist Diploma - Building Cost Management
Building Construction Authority Academy (BCA)
01.2009 - 01.2010
Skills
Proficient in Microsoft Office
Words
Budgeting and financial management
Technical knowledge
Building Maintenance
Budget Administration
Planning and scheduling
Leadership and supervision
Analytical Thinking
Time Management
Project Management
Multitasking Abilities
Availability
1 Month Notice
Specialistcourses
- Certified Fire Safety Manager
- Work At Height Course For Supervisors
- Work At Height Course For Managers
- Risk Management Plan Biz Safe Level 2
- Certified in Occupational First Aid Course
- Certified in CPR & AED Course
Membership
Fire Safety Manager Association Member
Personal Information
- Age: 42
- Expected Salary: Negotiable
- Ethnicity: Chinese
- Date of Birth: 06/26/81
- Gender: Male
- Nationality: Singaporean
- Marital Status: Married
- Religion: Catholic
Nric
S8120622H
References
Available upon request
Timeline
Facilities Manager / Singhealth Polyclinics
SURBANA JURONG PTE LTD
01.2016 - 01.2017
Facilities Manager / Mapletree Industrial Trust
SURBANA JURONG PTE LTD
01.2012 - 01.2016
Assistant Facilities Manager
JURONG INTERNATIONAL - (SMM Pte Ltd)
01.2009 - 01.2011
Specialist Diploma - Building Cost Management
Building Construction Authority Academy (BCA)
01.2009 - 01.2010
Interior Designer
SYSTM PTE LTD
01.2007 - 01.2009
Bachelor of Science - Quantity Surveying
Heriot Watt University
04.2001 - 01.2013
Senior Executive / Project & Facilities Management/ Sparkletots Childcare Centre
PAP COMMUNITY FOUNDATION (PCF)
1 2017 - Current
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