Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Heng Ruo Qing

Summary

Organized and adaptable candidate that is proficient in utilizing HRIS software and Microsoft Office Suite. Eager to contribute my knowledge and skills to a dynamic HR team.

Overview

6
6
years of professional experience

Work History

Executive, Human Resources

Popular Book Co Pte Ltd
07.2023 - Current
  • Responsible for the smooth running of the BIPO HRIS software modules (Leaves, Claims, Attendance etc) on a daily basis by resolving issues and attending to employees' enquiries
  • Facilitated onboarding to offboarding administration matters, such as opening of P-files, preparation of access cards, staff card, issuance of uniforms and creation of email account etc
  • Monitored and prepared HR Letters such as confirmation, employment, salary adjustment and certification letters
  • Supported the Deputy Head, HR in the review of employee benefits and company policies
  • Handled insurance claims and any benefits related inquiries from employees
  • Assisted in the annual Performance Appraisal and Audit processes
  • Involved in the organization of Company events and activities such as EXSA, LSA etc

Officer, Human Resources

Popular Book Co Pte Ltd
08.2022 - 06.2023
  • Supported the implementation and migration of the new HRIS BIPO software including system setup, end-user testing (UAT) and conducting of trainings to staff
  • Handled work pass related matters such as work pass application, renewal and cancellation
  • Provided support to general HR operations such as maintenance of telephone directory, stationery replenishment, filing of documents, verifying and processing of invoices etc
  • Responsible for the update of corporate organizational chart and Manpower Report
  • Involved in other HQ administration related matters such as office equipment, staff amenities, company transport, staff cafeteria etc.
  • Covered reception duties when receptionist is on leave or as required

HR Intern

Octopus Distribution Networks Pte Ltd
06.2021 - 09.2021
  • Assisted in processing payroll for 100 staff using payroll software (Timesoft, InfoTech)
  • Supported the HR Generalist in enabling the new use of InfoTech software
  • Responsible for the digitalization of P-files and preparation of contracts and letters
  • Maintained and updated payroll data (leaves and working hours etc.)
  • Handled work passes renewals and applications
  • Assisted with the recruitment process (screening and filtering of applications)
  • Performed other general office duties as required

Administrative Assistant

Singapore University Of Social Sciences
04.2018 - 07.2018
  • Undertook administrative duties such as recording and updating of data into school’s computer system.
  • Responsible of calling and answering enquiry calls
  • Completed back-office duties and assisted in the scheduling of school enrollment interviews.
  • Supported a team of 10+ employees in Undergraduate Department by running errands and delivering important documents to relevant departments.

Education

Nanyang Technological University
05.2022

Skills

  • BIPO
  • Times Software
  • Info-Tech
  • Unit4
  • Microsoft Office
  • Compensation and benefits

Languages

Chinese (Mandarin)
English

Timeline

Executive, Human Resources

Popular Book Co Pte Ltd
07.2023 - Current

Officer, Human Resources

Popular Book Co Pte Ltd
08.2022 - 06.2023

HR Intern

Octopus Distribution Networks Pte Ltd
06.2021 - 09.2021

Administrative Assistant

Singapore University Of Social Sciences
04.2018 - 07.2018

Nanyang Technological University
Heng Ruo Qing