Geoffrey Tai
Singapore
Summary
Well-qualified customer service professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key customers and team members to further company goals. Observant and detail oriented to anticipate customer need. Distinctive ability to work as part of a team and independently. Target driven and can work under pressure.
Ready to leverage training and experience to take on new professional challenges.
Overview
6
6
years of professional experience
Work History
Private Hire Driver
Self-employed
01.2023 - Current
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Stowed passenger items with care and concern to avoid damage or displeasure with handling.
- Upheld high standards of professionalism and discretion when working with high-value clients
Marketing Executive / IT Manager
Majestic Trader Pte Ltd
10.2021 - 12.2022
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
Financial Advisor
AXA
10.2020 - 10.2021
- Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Developed comprehensive retirement planning strategies to help clients maximize retirement savings.
Flight Attendant
Singapore Airlines
05.2018 - 08.2020
- Ensured safety and comfort of customers onboard aircraft.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Delighting passengers with the best in-flight service and make sure we live up to the name of best airline.
IT Manager / Sales Executive
Majestic Trader Pte Ltd
06.2017 - 05.2018
- Created website and Facebook page for the company
- Manage all orders and inquiries made online
- Schedule delivery dates
- Help with logistics and delivery of orders.
Education
Diploma in Business Application -
Republic Polytechnic
Singapore01.2015
Nitec in Info-Comm Technology -
ITE College West
Singapore01.2011
GCE 'N' Levels -
Unity Secondary School
Singapore01.2009
Skills
- Customer Service
- Observant
- Patience
- Basic Search Engine Optimization
- Basic Facebook Marketing
- Microsoft Office
Personal Information
- Gender: Male
- Date of Birth: 04/15/93
- Nationality: Singaporean
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Intermediate (B1)
Timeline
Private Hire Driver
Self-employed
01.2023 - Current
Marketing Executive / IT Manager
Majestic Trader Pte Ltd
10.2021 - 12.2022
Financial Advisor
AXA
10.2020 - 10.2021
Flight Attendant
Singapore Airlines
05.2018 - 08.2020
IT Manager / Sales Executive
Majestic Trader Pte Ltd
06.2017 - 05.2018
Diploma in Business Application -
Republic Polytechnic
Nitec in Info-Comm Technology -
ITE College West
GCE 'N' Levels -
Unity Secondary School
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