Summary
Overview
Work History
Education
Skills
Personal Information
Interests
Languages
Timeline
Hi, I’m

Fairoz Binte Idris Ali

Aviation Security Officer
Fairoz Binte Idris Ali

Summary

Wanted to find an office hours job.

Expected salary $2500.

Overview

1993
years of post-secondary education
2
Language
32
years of professional experience

Work History

Certis Cisco Aviation Security Pte Ltd

Aviation Security Officer
04.2024 - Current

Job overview

  • Detected potential threats by utilizing advanced technology such as X-ray machines and explosive trace detectors.
  • Enhanced airport security by conducting thorough screenings and inspections of passengers, baggage, and cargo.
  • Reduced risk of security breaches by maintaining a high level of vigilance and awareness in monitoring surveillance systems.
  • Prevented unauthorized items from entering secure areas by performing meticulous hand searches on selected luggage pieces when necessary.
  • Supported smooth airport operations by diligently managing passenger flow during peak hours and periods of high traffic volume.
  • Monthly salary : $2870

People Advantage Pte Ltd

Customer Service Officer(LTA)
11.2023 - 12.2023

Job overview

  • Assisted call-in customers with questions and orders.
  • Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
  • Participated in regular meetings with supervisors to discuss challenges faced during daily operations, identifying opportunities for growth and development.
  • Monthly salary : $2200
  • Reason for leaving : Resign

UBTS SCOOT Airlines

Customers Service Agent
07.2023 - 10.2023

Job overview

  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
  • Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
  • Clearly communicated, helping customers make informed decisions about their purchases.
  • Monthly salary : $1650
  • Reason for leaving : Resign

Boost Juice Bars

Part time Team Member
10.2022 - 06.2023

Job overview

  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Operated register to process payments and collect cash payment for order totals.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Paid hourly weekdays/weekends : $7.50/ $9

Metro

Part time Cashier
09.2022 - 10.2022

Job overview


  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Paid per hourly : $11.00

National Heart Centre

Patient Service Clerk
04.1999 - 05.1999

Job overview

  • Attend to patient's enquiries
  • Register for patient's and rescheduling of appointments
  • Maintain records in the computer systems
  • Monthly salary: $600.00
  • Reason for leaving : Pregnant 1st child, resign

Immigration and Checkpoints Authority

Immigration Officer
11.1993 - 06.1998

Job overview

  • Monitored visa expiration dates with diligence and accuracy, taking appropriate actions as necessary.
  • Maintained high standards of professionalism and integrity while enforcing immigration laws and regulations.
  • Investigated visitors who have remained in country longer than visa permitted.
  • Issued visas to visitors stating how long visitor is permitted to legally stay in country.
  • Observed passengers passing through passport control areas by checking passports.
  • Prevented illegal trafficking of people and narcotics.
  • Monthly salary: $900.00
  • Reason For Leaving : Resign

Education

Si Ling Secondary School

GCE 'N' Level

University Overview

GCE N Level : 5 Passes

SSTC Institute Pte Ltd

WS Professional Diploma In Leadership and People Management

Skills

Customer Service

Personal Information

  • IC Number: S7514114I
  • Age: 50
  • Ethnicity: Malay
  • Number of Children: 3
  • Date of Birth: 05/02/75
  • Gender: Female
  • Nationality: Singaporean
  • Marital Status: Divorce
  • Religion: Muslim

Interests

Singing

Languages

English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)

Timeline

Aviation Security Officer

Certis Cisco Aviation Security Pte Ltd
04.2024 - Current

Customer Service Officer(LTA)

People Advantage Pte Ltd
11.2023 - 12.2023

Customers Service Agent

UBTS SCOOT Airlines
07.2023 - 10.2023

Part time Team Member

Boost Juice Bars
10.2022 - 06.2023

Part time Cashier

Metro
09.2022 - 10.2022

Patient Service Clerk

National Heart Centre
04.1999 - 05.1999

Immigration Officer

Immigration and Checkpoints Authority
11.1993 - 06.1998

SSTC Institute Pte Ltd

WS Professional Diploma In Leadership and People Management
05.2020

Si Ling Secondary School

GCE 'N' Level
05.1992
Fairoz Binte Idris AliAviation Security Officer