CLARA HO
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
10
10
years of professional experience
3
3
Languages
Work History
Aviation Security Officer
Certis Cisco
04.2023 - 04.2024
- Collaborated with law enforcement agencies to respond swiftly to emergencies, ensuring the safety of all passengers and personnel.
- Responded effectively to security incidents and provided guidance regarding security procedures.
- Demonstrated excellent decision-making abilities when faced with potentially dangerous situations, determining the most appropriate course of action to ensure safety.
- Supported smooth airport operations by diligently managing passenger flow during peak hours and periods of high traffic volume.
Admin Assistant
CPF Board
04.2022 - 10.2023
- To Help with Processing of applications and updating/tracking of application data
- Remained flexible, adaptable, and punctual
- Worked to alleviate executive overload by handling all customer interactions forcompany including walk-ins, email, phone, and fax interactions.
Document Controller
Hexagon
11.2022 - 03.2023
- Control and manage incoming and outgoing Documents
- Responsible for full inventory of document & its easy retrieval
- Review and maintain the accuracy of records, updating where necessary to ensure they are up to date
- Communication with relevant persons who need to submit documents
- Coordinate with project team to ensure compliance of all Documents.
customer service
Barista, Mr Coconut
03.2021 - 01.2022
- Provided the highest level of, at every shift
- Adhered to all sanitation and health guidelines
- Quickly and accurately handled financial transactions of all types
- Used gloves when handling food or beverage items
- Brought forth a positive and self-motivated attitude
- Brought forth a genuine interest in food and beverages.
Cashier
Sheng Siong
01.2020 - 01.2021
- Brought forth a self-motivated attitude, as well as the ability to collaborate
- Adhered to all safety rules and guidelines
- Settled any customer disputes in a professional and pleasant manner
- Remained punctual and professional at all times
- Provided relevant information and suggestions regarding specialty orders andpurchases.
Service Crew
Bizen
02.2018 - 11.2019
- Assisted with food preparations prior to service
- Provided superior customer service to clients by addressing all questions andconcerns
- Worked to achieve high customer satisfaction rates by providing optimal customerservice and creative tattoo work.
Cashier
Isetan Scotts
12.2016 - 12.2017
- Brought forth a self-motivated attitude, as well as the ability to collaborate
- Adhered to all safety rules and guidelines
- Settled any customer disputes in a professional and pleasant manner
- Provided relevant information and suggestions regarding specialty orders andpurchases
- Worked well with other employees to ensure proper running of the inventorydepartment.
Service Crew
Macdonald
10.2014 - 12.2015
- Assisted with food preparations prior to service
- Provided superior customer service to clients by addressing all questions andconcerns
- Brought forth the ability to multitask effectively and prioritize tasks
- Continually aimed to be reliable and punctual.
Education
High School Diploma -
ITE College
Singapore 04.2017 -
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Guangyang Secondary School
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PSLE, Toa Payoh Primary School
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Skills
Well-organized mentality Certified in safe food Handling
undefinedTimeline
Aviation Security Officer
Certis Cisco
04.2023 - 04.2024
Document Controller
Hexagon
11.2022 - 03.2023
Admin Assistant
CPF Board
04.2022 - 10.2023
customer service
Barista, Mr Coconut
03.2021 - 01.2022
Cashier
Sheng Siong
01.2020 - 01.2021
Service Crew
Bizen
02.2018 - 11.2019
High School Diploma -
ITE College
04.2017 -
Cashier
Isetan Scotts
12.2016 - 12.2017
Service Crew
Macdonald
10.2014 - 12.2015
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Guangyang Secondary School
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PSLE, Toa Payoh Primary School
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