Summary
Work History
Education
Skills
Languages
Timeline
Generic

Muhammad Nur Firdauz Bin Rafii Firdauz

Summary

Dynamic and reliable Banquet Bartender at Resorts World Sentosa, adept at delivering exceptional customer service and efficiently multitasking during high-pressure events. Recognized for enhancing client satisfaction through meticulous preparation and collaboration with banquet staff, leading to increased repeat business. Skilled in event setup and maintaining a welcoming atmosphere for guests.

Outgoing and personable with knack for creating welcoming atmosphere, ensuring guests have memorable experience. Possesses solid understanding of mixology and beverage service, with strong multitasking and customer service skills. Committed to delivering exceptional service that enhances guest satisfaction and event success.

Seeking to transition into new field, bringing skills developed in fast-paced, customer-focused environment. Demonstrates proficiency in time management, communication, and problem-solving. Aiming to leverage these transferable skills to contribute effectively in new role.

Work History

Banquet Bartender

Resorts World Sentosa
10.2024 - 01.2025
  • Prepared for events by setting up bar, stocking supplies, and arranging tables.
  • Responded to guest questions and requests with friendly and knowledgeable service.
  • Set up glassware, liquor, and other necessary supplies for special events.
  • Collaborated with banquet staff to ensure seamless event execution, resulting in increased client satisfaction and repeat business.

Education

No Degree - Chemical Process

Institute of Technology Education
Simei
01-2027

Skills

  • Customer service
  • Efficient multitasking
  • Preparing for events
  • Reliability and punctuality

Languages

English
Intermediate (B1)

Timeline

Banquet Bartender

Resorts World Sentosa
10.2024 - 01.2025

No Degree - Chemical Process

Institute of Technology Education
Muhammad Nur Firdauz Bin Rafii Firdauz